Clinical Supervisor

Northwest Autism Center is a state, and federally approved nonprofit organization committed to the provision of services and supports to those with autism and neurodevelopmental disabilities.  Our organization understands the benefit of an interdisciplinary approach in providing prescribed treatment services to children and youth with complex needs. It is committed to meeting families where they are in caring for their children.  NAC is a member of CASP (Council for Autism Service Providers) and is a nationally approved BHCOE (Behavioral Health Center of Excellence).   We are looking for a clinical supervisor who is committed to upholding the gold standard of excellence in care we are known for and will lead our team of skilled ABA professionals to be efficient, productive, and effective in the services they provide.

The clinical supervisor oversees all staff providing ABA treatment services.  This includes LBAs, LABAs, and BTs. The provision of ABA is a core service of Northwest Autism Center and is offered on-site, at home, and in the community.  As we continue to expand our ability to provide interdisciplinary care, the clinical supervisor will be responsible for cultivating cross-discipline collaboration while maintaining quality assurance metrics for ABA service delivery.  The clinical supervisor reports directly to the Director of Services and will work closely with them to measure program impact, client outcomes, and staff productivity and satisfaction. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

Clinical Leadership and Quality Assurance

• Adopt and maintain a system for ensuring strict adherence to administrative, personnel, and clinical policies and procedures, keeping them current and compliant with the relevant regulations (WAC 246-341-0410).
• Adopt and maintain a system to ensure that the clinical policies and procedures manual is updated in a timely manner as needed.
• Cultivate staff internal professional development and retention. Ensure guidelines for 90-day BT onboarding, LABA assessment and promotion, and regular evaluation of LBA clinical practices and documentation are implemented and followed.  Work with the Director of Services and/or HR to modify if needed. 
• Establish and maintain training support for new LBAs/LABAs, including supervision, program writing, treatment plans, caregiver training, billing guides, and time management.
• Ensure sufficient staffing for both emergent and planned absences. Work closely with HR and the Director of Services to assess staffing needs and prepare for new hires.  
• Be responsive, available, and ‘ready to jump in’ if needed to help out in a crisis or emergent staff absence.

Performance and Efficiency

• Work with scheduling to maximize BT staff time and minimize non-direct time. Track and report on BT productivity. 
• Regularly report on performance targets for staff, both clinical and procedural. Identify barriers and strategies for resolving them. 
• Establish and review fidelity data on staff monthly and set monthly goals for each clinical team.
• Work with the Community Connections Manager to improve public and provider awareness and understanding of Northwest Autism Center services as reflected in monthly referral rates.
• Collaborate with the clinical team and community connections manager to assess family needs and level of satisfaction with services and supports, as well as promote parent/caregiver engagement.
• Work with HR to identify and resolve safety concerns.

Financial Oversight

• Work closely with HR regarding attendance control, disciplinary actions, evaluation and performance, training, investigations, and related HR duties.
• Ensure all client assessments are conducted in a timely manner
• Work with the finance director to review and share monthly updates with clinical staff and create strategies for resolving gaps and vulnerabilities.
• Support HEDIS requests and immediately report to the Director of Services and/or Ex. Leadership team.

Outcome Measures:

• Establish and maintain outcome measures for clinical services as outlined by our accrediting bodies (BHCOE, DOH), which monitor the collection of data and report on the effectiveness of the ABA programs and interventions.
• Create task timeline and workflow for certification renewal requirements for DOH and BHCOE.