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Imaging Lead

Northwest Health Physicians' Specialty Hospital
Fayetteville, AR Full Time
POSTED ON 1/5/2025 CLOSED ON 1/11/2025

What are the responsibilities and job description for the Imaging Lead position at Northwest Health Physicians' Specialty Hospital?

Job Summary

The Imaging Lead is responsible for overseeing the imaging operations within the organization. This role involves managing a team of imaging specialists, coordinating with other departments, and ensuring high-quality imaging services. The Imaging Lead will also be tasked with developing and implementing imaging protocols, maintaining imaging equipment, and staying updated with the latest advancements in imaging technology.

Essential Functions

  • Assists Imaging Director with daily operations of all Imaging areas as needed.
  • Ensures flow of work is organized and efficient and arrange coverage for staffing priorities.
  • Monitors customer satisfaction indicators and respond to compliments and concerns.
  • Responds to concerns promptly and in a fair manner and resolutions are communicated.
  • Ensures staffing assignments are written and distributed in advance using the right people with the right skills in the right place
  • Provides input to employee hiring, counseling, and annual reviews.
  • Provides useful, impartial, constructive feedback and performance expectations and Ensure input for annual reviews are done on time.
  • Coordinates new staff (or on-call staff) orientation.
  • Participates in resolving employee conflicts. Provide correction/guidance, give feedback through appropriate medium (verbal vs. written) in a timely and clear manner. Assist with a resolution that is timely and helpful to all parties involved.
  • Responds to staff concerns promptly and assist with concerns fairly.
  • Monitors productivity with Imaging Director and adjust staffing as needed.
  • Builds schedules in time & attendance and approve time cards and Vacation/PTO requests.
  • Monitors Picture Archive Communication System (PACS) and make corrections as needed, maintain Staff permissions/access, and keep imaging codes up-to-date. Build new test patients as needed in PACS.
  • Monitors to make sure changes are posted correctly on procedure charges.
  • Schedules and monitors health equipment physics review and state inspections.
  • Coordinates pilot projects while clearly communicating and introducing the new processes into the department/unit
  • Keeps Imaging Director apprised of patient complaints and any staff issues.
  • Ensures communications are clear and concise.
  • Serves as an expert resource to staff.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

Qualifications

  • Associate Degree graduate of an accredited program in Radiologic Technology required
  • 1-3 years Radiologic Technologist experience. required
  • 1-2 years Previous lead or supervisory experience. preferred

Knowledge, Skills and Abilities

  • Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
  • Ability to communicate effectively in both oral and written form.
  • Ability to handle difficult and stressful situations with critical thinking and professional composure.
  • Excellent interpersonal skills with the ability to interact effectively with patients, families, healthcare professionals and vendors.
  • Basic computer skills.
  • Ability to use initiative and independent judgment.
  • Knowledge of radiation safety and protection procedures.

Licenses and Certifications

  • ARRT - American Registry of Radiologic Technologists required and
  • Licensed Radiologic Technologist As required by state required and
  • BCLS - Basic Life Support required
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