What are the responsibilities and job description for the Part Time Customer Service - Remote position at notifyMD?
Immediately hiring Part Time Customer Service Representatives at notifyMD!
Through our dedicated Customer Service Representatives at notifyMD, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference and be part of a culture that values your contributions.
As a member of our team, your excellent customer service and communication skills will create positive experiences for our customers. Your punctuality and dependability are important to the success of our clients.
Customer service experience is a plus, but not required.
This is a work from home position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 35 words per minute or more
- Broadband Internet - you must pass our speed test
- 1 GB of available space
- A Windows 11 or greater PC or laptop with at least 1GB of available space
- A direct Ethernet connection for internet (no wi-fi)
- USB headset with microphone - no wireless
- Bilingual Spanish and/or French is a plus!
Compensation: $20 / Hour
Shifts Offered:
- Part Time - approximately 14-19.5 hours per week
- Must be available one weekend day per week
- 6 day work week (M-F one weekend day)
Training will last approximately 1-2 weeks. Once training is complete, you will move to your new set schedule.
notifyMD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
Salary : $20