What are the responsibilities and job description for the Parts Counter Sales (Mid-shift) position at Nuss Truck & Equipment?
The Parts Counterperson sells, at retail, parts to all available customers, over the counter, through the shop, or on the phone.
Responsibilities:
Assists walk-in customers in selecting required parts, suggests companion requirements, offers specials, and ensures that the customer is exposed to the full product line
Pulls purchased parts from stock and orders parts that are not in stock
Answers phone calls, providing price quotes and other relevant information
Assists outside sales representatives with their orders
Assists service technicians in selecting parts needed for repairs in process
Notifies the Shop personnel and the customer that ordered parts have been received
Works in a friendly, professional and efficient matter when working with all customers, both on the phone and in person as well as with the other departments
Ensures that all charge sales are signed by the customers
Keeps current on new products and product updates
RequirementsEducation:
High school graduate or equivalent
Experience:
One year of experience in a truck/automotive parts department preferred.
One year of sales experience.
Skills & Abilities:
Ability to read and comprehend instructions and information
Ability to communicate well orally and in writing
Ability to use a computer and calculator
Ability to be trained on the computer inventory system
Ability to work well with the public, sometimes with several customers at a time.
Working Conditions/Physical Demands: Will spend six to eight hours per shift moving throughout the parts department. Will climb ladders to get parts from shelves. Will stoop, kneel, crouch, crawl, reach, handle, and feel. Will work closely with the service department and therefore will be exposed to noise, dust, exhaust fumes, paint, and other hazardous and non-hazardous materials. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. May be required to perform other duties as requested, directed or assigned.
