Business Systems Analyst 2 (NY HELPS) - VID 172959

Minimum Qualifications

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position:

Required Experience**: A bachelor’s degree or higher AND three years of business analysis experience in a largescale automated system such as a customized Oracle People Soft application, performing three of the five following activities:

• eliciting requirements as the foundation for the solution to the organization's business needs;
• identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements;
• describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements;
• validating requirements throughout the product/system development life cycle (SDLC);
  
  

developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

Applicants may also be appointed to this position if currently reachable on the appropriate eligible list for this title OR are a current New York State employee with one year or more of qualifying permanent service in a position allocated to a Grade 21 or above and eligible for transfer under 70.1 or 52.6 of the Civil Service Law.

Preferred Qualifications:

• Flexible and adaptable to the evolving responsibilities of the team.
• Innovative thinking and ability to anticipate and execute their role when new direction is given.
  
  

Duties Description

This position will play a key role in helping to define the new Business Systems Analysis Team within the Strategic Operations Division. Duties include but may not be limited to:

• Act as the liaison between multiple business units to mitigate impact to operations through business change implementations.
• Document requests for system changes and assistance through a triage/governance process.
• Review and evaluate proposed business process changes and system changes – provide input on complexity, feasibility, and impact and make recommendations on implementation.
• Review and document current as-is state of the business process including creating flow charts and process models.
• Validate requirements throughout the business analysis process.
• Develop business process flow charts in Visio, including fit-gap analyses or functional designs solutions to improve the efficiency and effectiveness of the business processes.
• Prepare various reengineering artifacts including Requirements Traceability matrix, Wireframes, Target Environment Reports, As-Is System Analysis, To-Be System Recommendations, Strategic Planning and Envisioning documents.
• Develop plans for requirements and system design sessions to ensure agency needs are appropriately documented and proposed solutions are adequately vetted with all stakeholders before implementation.
• Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals.
• Communicate business process and system requirements to system developers and program staff.
• Perform system research and facilitate information gathering activities.
• Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support requirements.
• Propose suggestions on technology to procure and utilize in D&C business practices.
• Assist with implementation of new processes and roll out training and turnover of the software solution.
• Prepare and review test plans, scenarios, and scripts. Work with Business staff to execute User Acceptance Testing.
• Analyze business process deficiencies requiring resolution during or after implementation, and independently troubleshoot issues as they arise for internal and external users.
• Maintain historical data reports from obsolete Project Management System.
• Perform business analysis activities to extract data for forecasting, key performance indicators, and provide management with data to make policy decisions.
• Assist in creating and defining the Business Systems Analysis Team.
• Perform a full range of supervisory duties including work assignment, workload management, and performance management.
• Other duties as assigned.
• Some travel required.
  
  

Additional Comments

The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.

For a full version of OGS’s EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.