Barback/Food Runner

Job Purpose

The Beautiful Residence Inn/SpringHill Suites by Marriott Downtown Greenville is seeking a dedicated Barback/Food Runner for their busy Oak & Honey restaurant. The purpose of a Barback/Food Runner is to be responsible for assisting our bartenders with service to keep the bar operational at all times, as well as to deliver and serve food and/or beverage items in a friendly, courteous, and timely manner resulting in guest satisfaction. Your ultimate goal will be to provide our guests with outstanding customer service and actively help to improve their overall dining experience A high-energy, can-do, friendly attitude is a must.

Essential Job Functions

• Restock liquor, mixers, and garnishes behind the bar.
• Perform bussing responsibilities such as clearing empty cups and trash from the bar top and tables.
• Maintain overall appearance and cleanliness of the bar (i.e., wipe down surfaces, push chairs and stools in, arrange drink menus, and salt and pepper shakers, etc.)
• Perform clean-ups of spills or other customer accidents as needed.
• Ensure bartenders are equipped with clean rags at bartending stations at all times.
• Ensure bartenders are equipped with clean glasses in front of house at all times.
• Check and re-stock ice bins.
• Follow all opening, closing, and key-holding procedures during each shift.
• Deliver food orders to a variety of customers in a timely manner.
• Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
• Uphold our food health safety and sanitation principles.
• Remove dirty dishes from the table.
• Inform management of customer feedback.
• Ensure customer satisfaction by smiling and answering any questions our customers may ask.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours, and/or responsibilities for this job at any time.

Experience/Education

High School diploma or equivalent preferred. Experience in bar backing, food running, or bussing preferred. Ability to perform well under pressure. Detail-oriented, organized, and cleanliness focused. Must be able to lift at least 30 lbs. Must have a flexible schedule (may be required to work late shifts, weekends, or holidays as needed).

Benefits:

We value our employees and offer a comprehensive benefits package, including

• Health insurance
• Retirement plan
• Paid time off
• Employee discounts on Marriott hotel stays
• Ongoing training and development opportunities
• A supportive and friendly work environment

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer.  All applicants are subject to background and substance abuse screening prior to any offer of employment.