Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

Under general supervision, the Sales Coordinator provides assistance and administrative support to the Director of Sales & Marketing, the Sr. Sales Manager, Sales Managers, a Marketing Manager and aids in coordinating the booking of events and licensing of space for the facility.

About the Venue

The Greater Richmond Convention Center is the largest meeting & exhibition venue in the Commonwealth of Virginia with 178,159 sq. ft. of contiguous Exhibit Hall space, a 30,550 sq. ft. Grand Ballroom and 50,000 sq. ft. of additional Meeting Room space. The facility is centrally located in Virginia in the Capital City of Richmond nestled between the Blue Ridgte Mountains and the Atlantic Ocean. 

Responsibilities

• Represent the facility to potential facility users; respond to inquiries regarding facility use and send out marketing/rental materials; assist facility users in finalizing booking arrangements including preparation of proposals and contracts as well as collection of deposits due
• Assist Sales Managers in the preparation of event license agreements, addenda and related correspondence; review documents for completeness and accuracy; assist in following up with facility users regarding deposits, insurance and other related license agreement requirements
• Assist Sales Managers in updating facility user contact and account information, blocking meeting space and other event booking information in the computerized event booking and management system
• Create and maintain event files; distribute and reconcile all event folders and respective checklists for Sales, Event Services and Finance Departments
• Run, prepare and distribute weekly reports for the department
• Represent the department at weekly operational meetings
• Update the event calendar on facility website, in-house posters; prepare various reports & correspondence
• Provide clerical and administrative support to departmental staff
• Coordinate client welcome gifts
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
• Perform other duties as required

Qualifications

• Bachelor’s degree from an accredited college or university with major course work in marketing, public relations, business administration, hospitality management or another related field
• Minimum of two (2) years of increasingly responsible experience in an administrative support position, preferably in a sales capacity at a hotel, convention center or related meeting facility
• Knowledge of modern office procedures, methods and related computer equipment; business letter writing and basic report preparation; principles and procedures of record keeping; principles and procedures of financial record keeping and reporting; customer service
• Must have intermediate or above computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, email and internet software
• Ability to communicate clearly, accurately and concisely in the English language, both orally and in writing; type at a speed necessary for successful job performance
• Ability to prioritize work and effectively resolve workload issues
• Learn and understand the operation of a convention center and apply that knowledge to continually improve
• Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or by operating a calculator
• Establish and maintain effective working relationships with stakholders, facility and corporate staff, potential clients and facility users

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.