What are the responsibilities and job description for the Host/Hostess position at OCC Road House & Museum, LLC?
- The Host/Hostess welcomes guests to the venue.
- Provide accurate wait times and monitor waiting lists.
- Manage reservations.
- Escort customers to assigned dining or bar areas.
- Provide menus and announce server's name.
- Thank customers upon their departure.
- Coordinate with wait staff about available seating options.
- Maintain a clean reception area.
- Cater to guests who require extra attention (e.g., children, elderly).
- Answer incoming calls and address customer inquiries.