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Resident Service Coordinator
$43k-59k (estimate)
Full Time 5 Months Ago
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Ocean Shores Associates is Hiring a Resident Service Coordinator Near Lynn, MA

Description

Harbor Management is seeking a qualified, motivated and experienced Resident Services Coordinator for a waterfront senior housing property in Lynn, MA. The ideal candidate will have experience in working with our senior community to develop and enhance a sense of fellowship and community within the housing complex.

Your Responsibilities: 

· Develop strategic partnerships with local service providers to bring on-site programs or provide referral to off-site program and services in the following CL outcome areas: housing and financial stability, health and wellness and social engagement.

· Build relationships with local partners including but not limited to the Area Agency on Aging/Aging and Disability Resource Center, Senior Center and Council on Aging.

  • Conduct an initial Resident Assets and Needs Assessment survey to all households and a Community Life Questionnaire annually
  • Initiate strategic relationships with other local service providers and stakeholders
  • Build relationships with residents to better understand their needs and aspirations and connect them with the local resources and opportunities.
  • Develop Community Success Plan, a strategic plan that is updated annually, which includes strategic, activities and partners necessary to impact CL outcomes
  • Conduct new welcome orientations for new residents
  • Create consistent outreach and communication with residents, including newsletters, flyers, telephone calls and door knocking
  • Use of TCB's data collection system, Efforts to Outcomes (ETO) to document services provided to residents and outcomes achieved
  • Align initiatives with the outcomes, mission and goals of TCB Community Life
  • Participation and coordination of resources around Watch List issues such as housekeeping and money management for late rent payers
  • Participate in ongoing professional and property management development
  • Manage administrative tasks required for securing and executing contracts or Memorandum of Agreements with providers and partners to carry out on-site programming
  • Recruit and lead volunteers to assist on the site
  • Attend trainings and continue education opportunities offer by the Community Life HUB team
  • Other duties and responsibilities as requested

Requirements

 Knowledge, Skills and Abilities:

  • Knowledge of the aging network, aging processes, and intervention techniques. Adequate knowledge of mental health Issues, developmental disabilities, addictions, family Issues, multicultural issues
  • Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning, implementing, and evaluating programs and services
  • Capable of building and maintaining positive relationships with a wide variety of stakeholders, including but, not limited to: residents, senior staff, volunteers, interns, and community partners
  • Experience working with older adults and persons with disabilities to support their aspirations
  • Ability to collect, track and understand data In order to assess programs and partnerships and inform strategies

Your Qualifications: 

  • Bachelor’s degree with a focus in social work, human services, public health, or community development
  • 2 years of overall professional experience working in housing or human services agencies required – preference to those that have worked with older adults and persons with disabilities
  • Training and certifications focused on aging and disabilities preferred
  • Experience overseeing and managing grants
  • Proficiency with MS Excel, PowerPoint, Word, Outlook and other computer programs
  • Previous experience in property management, and knowledge of HUD regulation a plus.
  • Previous engagement, communication and collaboration with residents of diverse socioeconomic and cultural backgrounds preferred
  • Experience working with partners and site team members to implement programs and initiatives

· Ability to take initiative and be self-motivated

Competitive salary and benefit package that includes a generous amount ofpaid holidays, PTO, health/dental insurance, 401K plan, EAP (EmployeeAssistance Program), Group LIfe Insurance. Pre-employment background check & drug test required.

Harbor Management is an Equal Opportunity Employer. 

Job Summary

JOB TYPE

Full Time

SALARY

$43k-59k (estimate)

POST DATE

10/30/2022

EXPIRATION DATE

08/02/2023

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The following is the career advancement route for Resident Service Coordinator positions, which can be used as a reference in future career path planning. As a Resident Service Coordinator, it can be promoted into senior positions as a Top Long Term Care Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident Service Coordinator. You can explore the career advancement for a Resident Service Coordinator below and select your interested title to get hiring information.