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Front Desk Supervisor
$36k-50k (estimate)
Full Time 3 Months Ago
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OCI Hospitality is Hiring a Front Desk Supervisor Near Tampa, FL

Job description

Job description

Come join our Team as a Front Desk Supervisor!!!

This role is responsible for overall operation of guest services, which includes guest room rental, reservation management, associate staffing, training, record keeping, report preparation, guest relations and to act as property Manager on Duty when assigned.

Must have Hotel Front Desk experience in a supervisory position. OnQ experience is preferred.

Essential Job Responsibilities/Functions:

  • Ensure an environment in which high standards of comfort, service, and quality exist for our guests.
  • Ensures teamwork and enhances cooperation between all departments.
  • Cooperates with Managers and all Front Office staff to ensure proper guest room inventory controls.
  • Manages and maintains a relationship with the Property Management.
  • Works with maintenance to ensure proper key controls.
  • Maintain departmental staffing levels in relation to occupancy levels.
  • Provide comprehensive training to Front Office staff.
  • Cover call-out shifts and have flexible scheduling including evening and weekends.

Job Requirements:

  • Previous hotel front office experience, OnQ experience a Plus
  • Excellent verbal, comprehension, listening and problem solving skills
  • Interpersonal and time management skills
  • Applied advance knowledge of Excel and Word. Must be computer literate.
  • Possess outstanding organizational skills
  • Must be detailed orientated
  • Flexible schedule including evening and weekends required
  • Adaptability
  • Report and accounting skills
  • Guest relation skills

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 25 lbs.); talk and hear. Vision abilities required by this job include close vision to a computer screen.

EOE/AA/Disabled/Veteran

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • Holidays
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • OnQ: 1 year (Preferred)

Language:

  • English (Required)

Work Location: One location

Job Type: Full-time

Salary: $18.50 per hour

  • Tampa, FL 33607: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: One location

Job Summary

JOB TYPE

Full Time

SALARY

$36k-50k (estimate)

POST DATE

01/29/2023

EXPIRATION DATE

10/09/2023

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The job skills required for Front Desk Supervisor include Front Office, Guest Service, Scheduling, Problem Solving, Teamwork, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Supervisor job description and responsibilities

Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing

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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.

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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.

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Provides technical support to front desk and housekeeping staff when needed.

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Prepare monthly reports and budget for front office department.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Supervisor jobs

The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.

02/10/2022: Clarksville, TN

Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.

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Provides effective sales effort at Front Desk to maximize room revenue.

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Maintains safe working conditions within department and Hotel.

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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.

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Step 3: View the best colleges and universities for Front Desk Supervisor.

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