Under the direction of the Shift Supervisor, the Youth Care Advocate is responsible and accountable for monitoring residents and for maintaining a safe and secure environment for both staff and residents. He/she will reflect and display the character development core values of Caring, Honesty, Respect, and Responsibility.

PROGRAM RESPONSIBILITIES

• Implement security procedures of the YMCA and unit as outlined in the Operations Manual.
• Supervise and monitor residents in all activities of the program both at the program and in the community.
• Implement and supervise recreational activities.
• Conduct proper intake procedures and termination of residents.
• Keep accurate logs and records.
• Maintain YMCA, DCF and EEC policies and procedures.
• Supervise and assist in meal distribution.
• Attend all scheduled full staff meetings and trainings as scheduled.
• Intervene to prevent a crisis situation according to the Behavior Management Policy of the Unit.
• Work as part of a team with co-workers.
• Receive permission from Shift Supervisor or PIC before leaving the program to ensure proper staff coverage.
• Report any suspected child abuse to the Shift Supervisor/and or Assistant Director.
• Follow dress code policy.
• Complete resident monthly reports competently and on time
• Maintain work schedule as directed.
• To assist other service corporation programs as directed.
• Assume PIC (Person in Charge) responsibilities as assigned.
• Ensure all fiscal policies and procedures such as petty cash, purchase orders, vouchers, and employee expenses are followed.
• Emergency procedures (fire, safety and medical) are adhered to accordingly and posted on the unit.
• Maintain and clean the program, which includes the bedrooms, hallways, dining facilities, kitchen, visitors Lounge, activity room, offices and reception area.

YMCA LEADERSHIP COMPETENCIES - LEADER

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

CLOSING STATEMENT

To enhance the overall operation of the Old Colony Y and support team work, the Youth Care Advocate will accept additional responsibilities as assigned.

• High School education; related work experience.
• Possess the ability to meet the physical needs of the program, including restraining juveniles up to approximately 200 pounds.