What are the responsibilities and job description for the Receptionist - Branch (Non-Exempt) position at Old Republic Title?
CENTRAL TITLE DIVISION
Knowledge and Skills Required:
#LI-KT1
Job Description:
Provides general administrative assistance to the escrow operation, as well as customer service support to customers, vendors and employees. Specific responsibilities include, but are not limited to answering the telephone, greeting visitors, scanning escrow files, computer administrative support, including business correspondences (emails, letters, and memos), distributing mailing, preparing FedEx packages and mail deliveries, maintaining the lobby, and assisting with special projects when required.
Essential Duties and Responsibilities:
Essential Duties and Responsibilities:
- Answers phone in a timely, courteous manner. Directs calls to appropriate person, giving caller a choice of holding or voicemail if person requested is on phone or unavailable.
- Greets customers in a courteous manner and offers refreshments as needed.
- Immediately notifies closers/assistants when customers arrive for closing.
- Signs for courier deliveries and notifies closers/assistants promptly.
- Promptly notifies marketing representatives for contract pickups.
- Distributes calendar for closing schedule. (When applicable)
- Keeps reception area/conference rooms clean and free of used cups/glasses/cans.
- Maintains conference room food baskets and pens.
- Replenishes cold drinks and bottled water in cooler at the beginning/end of the day.
- Assists marketing with projects as needed (mail outs, etc.)
- Must be consistently on time for work each day and have dependable consistent attendance.
- May be required to perform minor escrow tasks as requested by supervisor which will require some training on the company’s RamQuest system.
- Personable, positive and a professional representative of the Company.
- Ability to foster, develop and maintain professional and collaborative working relationships.
- Must be able to get along with others, e.g., peers, supervisors, and outside customers and vendors.
- Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person.
- Acceptance of supervision.
- Perform other duties as assigned by supervisor. Ability to accept supervision.
- Ability to work from 8 a.m. to 5p.m. Monday through Friday. Locks front doors at 5:00 p.m. (if all closings are completed, notifies assistants if not locking the doors due to late closing).
- Must be personable, positive and a professional representative of the Company.
- Regular consistent attendance is required.
- Put files in scanning order.
- Run scanner to image documents.
- Check scanned files for mistakes in scanning process.
- Handle customer inquiries relating to search work.
- Must be flexible in other related duties or job functions, which may be assigned or changed at any time by request of the Manager and/or President of the company.
Knowledge and Skills Required:
- Experience in customer service, clerical or administrative support work.
- Maintain courteous, business-like composure, use pleasant voice mannerisms and greeting, when answering telephone and greeting customers.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to prioritize and handle multiple projects.
- Strong attention to detail and organizational skills.
- Proficient in Microsoft Office and Outlook.
- Must have knowledge of scanning equipment, copy machines, microfilm machines and telephone system.
#LI-KT1
Benefits may include:
- Comprehensive medical, prescriptions, dental and vision plans
- 401(k) plan with a discretionary company match
- Shareholder Purchase and Reinvestment Plan
- Basic life and accidental death and dismemberment insurance premium paid by the company
- Voluntary supplemental life insurance for employees, spouses and dependent children
- Fertility and Family Building Benefits
- Paid Disability benefits
- Paid time off programs
- 11 Company paid holidays per year
- Flexible spending account
- Health savings account (available to High Deductible Health Plan participants only)
- Employee Assistance Program
- Educational Assistance Program
- Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
- Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
- Transportation benefit plan for mass transit, parking and vanpool, in several markets
Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.
For California applicants, please click the following link to view our
CCPA Applicant Notice
Old Republic Title is an Equal Opportunity Employer
LVN -Charge Nurse in Spring Branch 6-2
Spring Branch Care Center -
Houston, TX
Certified Nursing Assistant (CNA) 2:00pm-10:00pm - Spring Branch
Spring Branch Care Center -
Houston, TX
Family Medicine Physician- Hillendahl Spring Branch Community Health Center
Spring Branch Community Health Center -
Houston, TX
