What are the responsibilities and job description for the 1099 Customer Support for Small Businesses - $16/hour & $700 Incentive - Start 12/20 - PAID WEEKLY position at Omni Interactions?
Job Overview
Omni is currently seeking talented independent contractors to deliver outstanding customer support for renowned Fortune 500 companies. This role encompasses managing inbound calls, addressing chat inquiries, and responding to emails, ensuring a superior level of customer service.
Key Responsibilities
At Omni, we are committed to fostering the professional development of our independent contractors. As you gain experience in this role, you will have access to opportunities for career advancement and skill enhancement within the customer service sector.
Company Culture And Values
We pride ourselves on cultivating a supportive and collaborative atmosphere. Our commitment to professionalism and respect creates an environment where our team can thrive and excel in delivering top-tier service.
Compensation And Benefits
Omni is currently seeking talented independent contractors to deliver outstanding customer support for renowned Fortune 500 companies. This role encompasses managing inbound calls, addressing chat inquiries, and responding to emails, ensuring a superior level of customer service.
Key Responsibilities
- Deliver exceptional customer service via phone, chat, and email interactions.
- Effectively resolve customer inquiries and challenges in a prompt manner.
- Maintain thorough and accurate records of customer engagements.
- Comply with company policies and established protocols.
- Excellent verbal and written communication skills.
- Strong multitasking abilities and organizational skills.
- Proficient in using computers and various software applications.
- Previous experience in customer service or related fields is advantageous.
- Prior experience in customer service or a similar role is preferred.
- Strong problem-solving abilities and keen attention to detail are essential.
- Ability to work independently while also thriving in a team-based environment.
- High school diploma or an equivalent qualification is required.
At Omni, we are committed to fostering the professional development of our independent contractors. As you gain experience in this role, you will have access to opportunities for career advancement and skill enhancement within the customer service sector.
Company Culture And Values
We pride ourselves on cultivating a supportive and collaborative atmosphere. Our commitment to professionalism and respect creates an environment where our team can thrive and excel in delivering top-tier service.
Compensation And Benefits
- Competitive compensation of \(16 per hour, with opportunities for performance-based incentives up to \)700.
- Weekly pay schedule.
- Flexibility to work from home in approved locations with the potential for professional networking.
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