What are the responsibilities and job description for the Marketing Analytics Manager position at Oncourse Home Solutions?
Who we Are
Oncourse Home Solutions (OHS) is a people-centric, $400M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.6 million customers across the U.S. Our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to all by becoming the most forward-thinking and community-driven home solutions organization of the 21st century. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.
As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home, we safeguard essential systems like plumbing, heating and cooling, appliances, power surge protection, hot water heaters, and interior electrical components. Outside the home, we ensure the protection of vital lines, including water, gas, wells, sewers, electric, and septic systems. We primarily go to market B2B2C, partnering mostly with water / gas / electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water / gas / electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an 'Oncourse SUPER'-Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers don't have to. We view every day as an opportunity to step up, step out, and remind others that we are in this together, to stay on course.
We are a proud equal opportunity employer, and our employment decisions are based on business needs, job requirements and individual qualifications without regard to of race, sex, gender identity, sexual orientation, color, pregnancy status, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting talented applicants and retaining top talent while providing an employment experience that is free from discrimination, retaliation, and / or harassment.
Position Summary
We're seeking a Marketing Analytics Manager to join our growing team.
The Marketing Analytics Manager will play a pivotal role in driving business growth through providing actionable insights into marketing initiatives and campaigns. Reporting to the Head of Marketing Analytics, this individual will be responsible for campaign and program level reporting, forecasting, and ad-hoc analysis supporting strategic initiatives. The role involves significant cross functional collaboration with partner teams such as Direct Mail Marketing Strategy, Commercial Finance, Data Science, and Marketing Operations. A successful candidate will be a self-starter capable of sharing findings, trends and recommendations to senior leadership and stakeholders in a clear and impactful manner.
This role is based in Naperville, IL office. A regular in-office hybrid model (generally T-Th in office, M&F remote) is required, as our office environment is a key driver of our company culture and employee experience.
Responsibilities include but are not limited to :
- Independently perform analyses of complex marketing data to diagnose issues and deliver actionable insights that drive customer acquisition and revenue growth.
- Analyze campaign results and cross-channel impacts to provide optimization recommendations, identifying areas requiring adjustments and suggesting next steps.
- Apply advanced design of experiment methods to build and facilitate implementation of A / B and multivariate testing strategies driving data-backed insights, ensuring statistical significance and optimizing marketing performance.
- Help develop our long-term strategic planning agenda and support the successful launch of new partnerships and other marketing strategies by providing data-driven insights and recommendations.
- Partner with other marketing analytics team members to build and maintain marketing performance forecasts and reports, track key performance indicators (KPIs) before, during and after campaign launches.
- Autonomously manage multiple initiatives, prioritize tasks, and meet tight deadlines while maintaining keen attention to detail.
We're Excited If This Is You
Experience and Qualifications of the Role
Computer Skills Needed to Perform the Job
Education
Bachelor's degree in marketing, analytics, data science (or relevant experience).
Certificates, Licenses, Registrations
N / A
Join our SUPER Team and Enjoy Amazing Benefits!
Competencies
Action Oriented : Enjoys working hard; is action oriented and full of energy for the things that he / she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Drive For Results : Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Priority Setting : Spends his / her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Problem Solving : Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process.
Decision Quality : Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his / her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
No external recruiter or agency calls / communication will be accepted. Qualified candidates should apply online.
