What are the responsibilities and job description for the Sales Manager - Used Boats -Walker's Marine Naples, FL position at OneWater Marine?
Description
Sales Managers at OneWater stores are passionate about delighting customers and achieving or exceeding their volume and margin sales goals by leading the team in the defined sales processes.
Duties & Responsibilities
- Ensures the Sales Team effectively follows successful sales processes, including timely completion of paperwork, and that the customer has an excellent buying experience
- Has a continuous learning mindset, develops and maintains a high-level of product, market and industry knowledge, and obtains maintains strong familiarity of all brands at their location
- Utilizes One Water sales tools, including CRM, to ensure the team is performing daily follow up and prospecting for new customers, as well as communication on a regular basis with existing sold customers
- Builds and maintains positive customer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation
- Professionally presents products to customers and prospects, including reviewing the features and benefits of the various boats, preparing quotes, completing trade evaluations and presenting pricing consistent with achieving margin and customer satisfaction goals
- Partners with Business Manager for presentation of finance products, preparation of closing documents and setting up deliveries
- Promotes teamwork, supports and works with other team members, departments and locations to insure the customer has a seamless experience through the sale, financing, delivery and subsequent servicing of the boat
- Actively participates in boat shows, store and off-site sales and customer events
- Showroom inventory management, ordering and coordination of display
Qualifications & Expectations
- Customer satisfaction, both internal and external
- Achieves or exceeds sales unit and revenue goals
- Effective utilization of sales tools, including One Water Sales Processes and CRM
- Achievement of required One Water Sales Certifications
One Water Marine provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, One Water Marine complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Drug Screening and background check are required.
