About Orvis: We are a family-owned, international multichannel retailer, and we are proud of our culture, in which associates deliver world-class customer service, and exceptional products & learning opportunities. As an Orvis Retail Sales Associate, you deliver world-class customer service that inspires customers to love the adventure and wonder in nature. You greet, engage, and share your expertise with customers to ensure their needs are met, and you find ways to exceed their expectations. You are part of a dynamic team that is welcoming, inclusive, and an educational resource for the surrounding community. Your values align with Orvis’ mission and core values, and you demonstrate these in your interactions with customers and team members. Your Role: You deliver world-class customer service through empathy, critical thinking, and customer centricity You are an ambassador of the brand, aligned with the Orvis Vision, Mission, Core Values, and Culture You develop in-depth knowledge of our products and services You are a sales professional, engaging customers in all departments throughout the store You are entrepreneurial and able to leverage assets across Orvis’ omnichannel retail platform You support the team and strive to achieve store goals You utilize time between customers to enhance store presentation through merchandising, maintaining standards, and restocking. Who you’ll work with: The Retail Sales Associate reports directly to the Store Manager and will interact daily with other store associates. We are looking for: Open availability, including weekends and holidays Willingness to work in different areas of the store, including sales floor, stockroom, and cash wrap Ability to handle ambiguity, use sound judgement, and solve problems for customers Up-to-date computer skills with the aptitude to learn and demonstrate accuracy on point of sale systems Physical strength to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets Physical ability to be on feet (standing/walking) for extended periods of time.