What are the responsibilities and job description for the Solutions Engineer position at P. Chappel Associates, Inc.?
Solutions Engineer – Reston, VA
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Are you ready to take the industry by storm by partnering with a sales team at one of the hottest cyber risk companies around? Are you looking to leave your mark in a booming industry? Do you want to help revolutionize how cybersecurity is managed in large enterprises and government organizations? We are looking for a proven technical solution engineer to help our sales organization achieve the next phase of growth. If this is you, we want to hear from you!
As a Solutions Engineer, you will have the opportunity to join a breakthrough and fast-growing software company. This person is a customer-focused technical professional, providing presales support and guidance to customers and collaborating with the sales team and partners to recommend our client as a solution offering. The Solutions Engineer acts as a consultant and technical expert in the cyber risk management space with the ability to create and foster relationships with customers and capture critical customer requirements back into the sales, professional services, and marketing processes. The Solutions Engineer will work in concert with our sales team and customers to understand their business goals, capture their requirements, and provide a vision for our client’s products and services to be implemented and utilized by the customer.
Our client is a hot software startup backed by premier VCs that is helping large organizations quantify cybersecurity risk in dollars and cents and manage it from the business perspective. The market is rapidly developing and they have acquired a significant lead in the marketplace with many of the world’s largest companies as customers, in industries as diverse as financial services, retail, and healthcare.
Responsibilities
Reporting to the Vice President of Professional Services, the Solutions Engineer will be based in the Reston, VA office. We offer competitive salaries and benefits, an unlimited vacation policy, a high energy environment, and lots of room for personal and professional growth. In this role, the Solutions Engineer will be responsible for :
- Conducting detailed discovery and analysis of customer requirements.
- Creating and maintaining demo accounts and sales assets.
- Making technical presentations and demonstrating how our products and services meet customer needs.
- Acting as an interface between the sales organization and technical staff (Product Management and / or Professional Services).
- Working closely with customers on the design and implementation (and integration) of products.
- Responding to technical and functionality related questions from customers or RFX.
- Capturing customer requirements and collaborating with Professional Services to develop the Statement of Work (SOW).
- Acquiring and maintaining a complete understanding of all product and service offerings at a level where they can provide product training.
- Developing supporting material for members of the sales and marketing team.
- Working and collaborating with other sales managers and executives across the organization.
- Maintaining professional and technical knowledge of the cyber risk management space.
- Maintaining records of sales activity in our CRM and internal systems.
- Attending and / or participating in trade shows, conferences, and other marketing events.
- Ability to travel, as needed, to support reps with new customer meetings and demos (min. 25% travel).
Skills and Experience
Our client is a high-energy, high-performance company with a fun work environment! Our Solutions Engineer must have a strong attention to detail, be well organized, and have the ability to manage multiple engagements simultaneously. Required skills and experience include :
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