What are the responsibilities and job description for the Pierre GMC Automotive BDC Representative position at PAC?
Automotive BDC representative
Job description
Job Summary:
We are seeking a Business Development Center Representative to join our team. The ideal candidate will be responsible for managing customer inquiries, providing information about products and services, and supporting the sales team to drive business growth.
Duties:
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
- Set appointments
- Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
- Provide superior customer service and achieve highest degree of customer satisfaction
- Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements
- Meet specified monthly targets and goals
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond to inquiries immediately
- Deliver inquiries/messages intended for other sales personnel and departments promptly
- Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude
Qualifications:
- Strong communication skills with the ability to effectively communicate with customers
- Excellent organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Proficiency in math and retail math for pricing and inventory control
- Upselling skills to promote additional products or services
- Multilingual abilities are advantageous for diverse customer interactions.
Join our team and be part of a dynamic environment where your skills will contribute to the growth of our business!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Location
Everett, WA
Department
SALES
Employment Type
Full-Time
Minimum Experience
Experienced
Compensation
Pay: $41,600.00 - $54,000.00 per year ($20.00 per hour plus bonuses)
Salary : $41,600 - $54,000
