What are the responsibilities and job description for the Area Operations Manager position at PACCAR?
Company Information
PACCAR Inc is a Fortune 500 company established in 1905. PACCAR is recognized as a global leader in the design, manufacture, and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!
Requisition Summary
The AOM (Area Operations Manager) partners with assigned PacLease franchises to develop strategies and plans aimed at growing the Rental and Leasing business and improving franchises and PACCAR Leasing profitability. The AOM manages the business relationship with assigned franchises by interacting with franchise management and executives, as well as working with PACCAR Leasing and Peterbilt and Kenworth management teams.
This role can work remotely from home anywhere in the East Coast Region.
Job Functions / Responsibilities
- Work with franchise management to establish and achieve lease and rental business goals in areas such as profitability, lease sales, rental utilization, maintenance expense, etc.
- Monitor key performance indicators for franchises’ Sales, Rental and Maintenance departments.
- Regularly meet with franchise owners and management to review business performance and develop improvement initiatives.
- Leverage PACCAR Leasing Company’s departments and resources to support growth of franchise fleet and profitability.
- Consult with franchises and make recommendations aimed at improving operational efficiency and productivity.
- Provide franchise with maintenance management consulting aimed at promoting maintenance department practices that lead to adequate maintenance expense for the full-service lease and rental fleets.
- Develop annual and monthly new unit forecast for each of the assigned franchises and coordinate efforts to meet/exceed forecast.
- Ensure that franchises are adequately staffed to achieve goals and meet customer service expectations.
- Assist franchises in the recruitment and training of management, sales, rental, and maintenance personnel.
- Coordinate with PLC National Account Executives and to close national deals assist assigned franchises with closing local deals.
- Work with franchises to identify potential locations for Lease and Rental expansion.
Qualifications & Skills
- 5-10 years Full-Service Leasing experience, operations management and fleet management, preferably in trucking industry.
- Strong organization skills, communication skills (presenting, influencing, negotiating), self-motivation, and adaptability.
- Ability to collaborate across teams, influence others.
- Strong analytical and computer skills.
- Must possess technical and professional competence.
- Must be able to meet extensive travel requirements (70%).
Education
- Bachelor's Degree in Business Administration, Operations, Finance or related field required.
- Master's Degree or MBA preferred.
Benefits
As a U.S. PACCAR employee, you have a full range of benefit options including:
- 401k with up to a 5% company match
- Fully funded pension plan that provides monthly benefits after retirement
- Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
- Tuition reimbursement for continued education
- Medical, dental, and vision plans for you and your family
- Flexible spending accounts (FSA) and health savings account (HSA)
- Paid short-and long-term disability programs
- Life and accidental death and dismemberment insurance
- EAP services including wellness plans, estate planning, financial counseling and more
- This position is also eligible for a holiday gift.
Additional Job Board Information
PACCAR is an E-Verify and Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for an Area Operations Manager role is $120,500 - $212,000 annually. Additionally, this role is eligible for the full range of benefit options listed above.
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Salary : $120,500 - $212,000
