What are the responsibilities and job description for the Emergency/Specialty Lead position at Pacific & Santa Cruz Veterinary Specialists?
For the treatment leads to have a good overview of the day it is important the leads do their best to stay in treatment. Whenever the leads will not be in treatment there should be a backup person appointed who can answer questions and keep the flow going.
Essential Position Functions:
- Round with Overnight technician (include patients, staff updates, goodsams, and upcoming dismissals) and take over tasks as needed for overnight technician to end shift.
- Facilitate taking ProCyte out of standby mode.
- Write up Daily Board
- Check in with AM ICU technician (when appropriate- avoid interrupting DVM and Technician Rounds)
- Assign PCU/Recovery technician if none is scheduled.
All Leads:
- Update wait times throughout the day depending on cases and staffing.
- Stay mindful of procedures (sedation, anesthesia, etc.) throughout the shift.
- Check and complete RN callbacks within 24 hours (can be delegated to team members if needed)
- Ensure cleaning lists (daily, weekly, and monthly) are getting completed.
- Double checking all tasks on triage are completed.
- Ensure instinct is up to date.
Attitude/Teamwork
- Demonstrate initiative and teamwork in everyday duties by seeking other work to do during slack times, assisting other employees within the practice, and filling in for other employees.
- Making sure technicians/assistants are communicating with the lead or the lead is communicating with the team if they/you will be assisting other employees outside the treatment area and making sure they/you are not needed in treatment.
- Organize work area and exercise time management skills to maximize personal efficiency within the practice.
- Prioritize tasks and handle multiple tasks in a calm, organized manner.
- Demonstrate communication skills by making sure to keep other leads, DVMs, CSR and team members up to date on patients for best patient care.
PetVet Care Centers, Inc. is one of the nation's leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.
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