What are the responsibilities and job description for the Exclusive Medical Assistant (Behavioral Health) position at Pain Care, LLC.?
Join Our Team If you are passionate about behavioral health and thrive in a collaborative, patient-focused environment, we encourage you to apply. Your contributions will make a meaningful difference in the lives of our patients.
Position Summary
The Exclusive Medical Assistant for Behavioral Health provides both administrative and clinical support to healthcare practitioners specializing in behavioral health. This role ensures the efficient flow of patient care by performing tasks such as scribing, assisting patients with telehealth appointments, and conducting assessments as needed. The ideal candidate will work closely with providers to support high-quality patient care and maintain compliance with healthcare standards.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Scribing: Accurately document patient encounters and provider notes in electronic health records.
- Patient Check-In/Check-Out: Manage patient intake and discharge processes, ensuring all required documentation is completed.
- Assist patients in setting up and navigating telehealth appointments to ensure smooth virtual consultations.
- Prepare patient charts for upcoming appointments, ensuring all necessary documentation is available and complete.
- Learn and conduct behavioral health assessments when schedules allow.
- Follow up with patients, pharmacies, and other staff regarding tasks assigned by providers.
- Manage medical records and ensure compliance with HIPAA and other confidentiality standards.
- Coordinate referrals and track follow-up documentation as needed.
- Explain treatment plans, medication instructions, and other physician recommendations to patients.
- Maintain a clean, organized work environment.
- Perform other duties as assigned to meet clinic needs.
Minimum Qualifications (Knowledge, Skills, and Abilities)
- High School Diploma or GED required, no prior experience necessary.
- Ability to perform effectively in a high-stress, physically demanding environment.
- Understanding of healthcare regulations, including HIPAA confidentiality and infection control measures.
- Proven track record in delivering exemplary customer service, with strong client relationship management and job knowledge.
- Demonstrated proficiency with electronic health record systems and basic computer skills.
- Excellent verbal and written communication skills.
- Manual dexterity and attention to detail for precise tasks such as scribing and assisting with assessments.
- Empathy and sensitivity to patients’ needs, especially within a behavioral health context.
- Basic proficiency in medical terminology and clinical procedures.
- Willingness to travel to assigned clinic and ASC locations as needed.
Pay Range: for this position, we are offering between $14-15/hour.
Full Time Benefits: 401K match, dental, health, and optical insurance, PTO, a telehealth program, rewards system, voluntary short- and long-term disability, no weekends/nights/holidays, and more!
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. The Exclusive MA for BH role involves both physical and mental demands, requiring the ability to stand, sit, or walk for extended periods during patient care and administrative tasks. The specialist must be capable of lifting and moving objects up to 20 pounds and performing tasks that require manual dexterity, such as handling medical instruments, typing, and charting. The specialist must have the ability to perform physical tasks such as patient handling, assisting with procedures, and preparing exam rooms. The position demands precise hand-eye coordination and the ability to perform repetitive movements. The work environment is typically in a clinical setting, which includes exposure to medical equipment, bodily fluids, and other potentially hazardous materials. Adherence to strict safety protocols, including the use of personal protective equipment (PPE), is essential. The specialist may also encounter moderate noise levels and varying temperatures. The role requires resilience to high-stress situations, especially when managing patient emergencies or urgent care needs.
Note
This job description is intended to provide a general overview of the position and its responsibilities. It is not an exhaustive list of all duties, and the Exclusive MA for BH may be required to perform additional tasks as needed. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Pain Care reserves the right to modify the job description at any time.
Salary : $14 - $15