We are seeking a professional Medical Office Administrator to join our busy, growing team. A successful candidate will be highly organized, a strong communicator and a team player who is able to prioritize time effectively while working on multiple projects at once.

Qualifications

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Bachelor of Business Administration, Healthcare Administration or related area of study

Three or more years of progressive, hands -on managerial experience in a medical practice

Working knowledge of medical practice management and operations

Proficiency in Microsoft Suite, including Word, Excel, and PowerPoint

Understanding of electronic medical record ( Eclinical a plus) and billing systems

Demonstrated understanding of healthcare fiscal management

Ability to apply policies and principles in addressing various situations.

Responsibilities

The Clinical Practice Manager is directly responsible for oversight and coordination of all administrative and operational functions

This includes ensuring a smooth and efficient operation, inventory control, personnel management, patient relations and patient flow.

Model the efficient operation of the office by scheduling and assigning tasks, resolving problems, collecting data to monitor progress, carrying assigned workload and filling in as necessary

Implement, and monitor adherence to goals and objectives for the office.

Provide financial oversight of the office, including having monthly meetings with the billing company regarding billing and collections

Monthly meeting with accountant and billing company

Ensure that all staff members communicate and interact with patients in a courteous, respectful and professional manner.

Hold staff accountable for customer service standards, and take appropriate action when incidents occur.

Implement individual staff performance expectations and complete all aspects of staff performance appraisals and reviews.

Coach and mentor staff to be successful in contributing to the achievement of individual and office objectives

Manage staff schedules in line with provider schedules and coordinates vacation and personal time off to ensure minimum disruption to practice operations

Prepare reports and provide statistical summaries as requested by Physician.

Review operational budget and expenditures, and set budgetary parameters.

Promote teamwork within the practice through timely and collaborative communication with medical staff.

Conduct monthly staff meetings to discuss issues, concerns, and improvement initiatives while promoting teamwork, and education

Oversee building and equipment maintenance, and manages appropriate inventories Take the lead on working with team members within, and across sites

Be proactive in identifying further health services or initiatives that might benefit patients.

Promote team building, and recommend training topics to upskill the team

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Benefits

Estimated Salary: $25 to $28 per hour based on qualifications.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Life insurance
• Paid time off
• Uniform allowance
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Addiction Medicine
• Pain Medicine

Schedule:

• Monday to Friday

Ability to commute/relocate:

• West Columbia, SC 29169: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 3 years (Preferred)
• Medical office management: 3 years (Required)
• Computer skills: 3 years (Required)
• Fiscal management: 3 years (Required)

Work Location: One location