LOT MAINTENANCE ASSOCIATE

Position : Lot Maintenance

Associate Reports to : Store Manager

Purpose of Position : To serve Guest needs and wants at all times in a manner which exceeds Company Goals and Expectations of Total Quality Service to our Guests.

• Consistently follow the daily work schedule by reporting prepared and ready to work at the scheduled time, in the proper uniform, as per company procedures.
• Record time worked in a timely and accurate manner according to Company Timekeeping Policy.
• Guests : Greet and Welcome each Guest to Par Mar with the proper greeting : Good (morning, afternoon or evening), Welcome to Par Mar. Acknowledge a Guest leaving the store by using an exit statement such as : Thank you, please come again, have a nice day.
• Greet Guests by their personal names by observing their name on their credit card or personal check.
• Meet daily expectation in all operations of the store in a manner which will meet all federal, state, local and industry laws, rules and regulations, such as in the sale of alcohol, tobacco and lottery, etc.
• Ensure the accurate handling of company assets, including but not limited to : cash over / shorts, inventory shrink, cleanliness of the facility, Guest service in accordance with Company Standards.
• Store Exterior : Maintain a clean and attractive exterior of the store location by consistently : A. Wiping down dispensers B. Removing excessive signage from windows C. Cleaning windows D. Replenishes fuel dispenser paper and ensures amenity units are filled with wiper fluid and paper towels at all times E. All trash receptacles are monitored and replaced when needed (restrooms, in-store, exterior and amenity units) F. Keeps dumpster area clear of debris and keeps dumpster doors closed; any out buildings are clean and organized G. Makes sure lot is swept and clear of trash, cigarette butts, and debris H. When required, applies salt and shovels snow on sidewalks and customer walk areas I. Complete assigned duties to maintain Par Mar's clean and safe exterior / interior image
• Store Interior : Maintain a clean and attractive interior of the store location by consistently : A. Keeping counter areas which can be viewed from the outside neat and orderly B. Maintain a clean and stocked coffee / fountain area C. Ensures restrooms are clean and stocked with paper products
• Maintain Coffee / Cappuccino Fountain Bar by keeping all products stocked, cleaned and accessible to Store Guests at all times in a manner which promotes the Par Mar Image standards.
• Smoking : Smoking is prohibited in Par Mar Stores including in front of ANY Par Mar Store entrance. It is not permitted according to Local, State and Federal Laws and Regulations.
• Par Mar Store Promotions & Loyalty Programs : Support and promote Par Mar Stores Special Promotions, Loyalty Programs and Events at store level. Promote good will on behalf of Par Mar Stores by attending community events including any Loyalty Program set by the Company.
• Loss Prevention : Effectively control loss prevention by following company policies and procedures and practice honesty in the workplace at all times and reporting all dishonest findings to the Manager and / or Supervisor.
• Follow the Company Policies and Procedures in a manner which supports the Company Mission Statement and Image Standards including, dress code, merchandise handing, Guest Service and minimizing controllable store expenses.
• Maintain a Store Atmosphere which is consistent with the Company Standards for Professionalism, Image and Total Quality Guest Service, Above and Beyond.
• Display a consistent team oriented demeanor at all times by maintaining clear channels of communications open with upper management, fellow co- workers, employees and Guests in compliance with Company policies.
• Safety : Actively practice all safety measures to ensure a safe work environment is maintained in a manner which protects company assets, employees and Guests. Informs manager of any possible safety hazards inside or outside the facility
• Ensure all decisions regarding company issues, Guest Service, laws, rules, regulations and safety are made from an objective analysis of the situation and the stated position of the Company.
• Maintain and increase personal knowledge base by completing approved online and other available training applicable to this position and the company direction.

Requirements :

PHYSICAL / MENTAL ESSENTIAL FUNCTIONS OF THE JOB Position : Lot Maintenance Associate

Reports to : Store Manager