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Park Hyatt Chicago
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Executive Housekeeper
Full Time 3 Months Ago
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Park Hyatt Chicago is Hiring an Executive Housekeeper Near Chicago, IL

Description

The Park Hyatt Chicago, our founding Park Hyatt hotel, opened its doors in 1980 and has since been celebrated for its sophisticated design, world-renowned service & culinary experience and an impressive private art collection just steps from the famed Magnificent Mile. Following a $60 million dollar renovation of our guestrooms, suites and public areas, we are excited to reopen summer 2022 with a reimagined guest experience.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be key member of our leadership team at Park Hyatt Chicago and Hyatt Hotels; a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021!

The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively work with department heads, guests, and team members.

Responsibilities include

  • Responsible for short and long term planning and the management of the hotel’s Housekeeping operations
  • Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
  • Solid understanding of housekeeping and laundry supplies and pars
  • Teach employees importance of, and how to greet guests and courteously solve guest requests
  • See that inspection program is consistently maintained
  • Assure all safety and security policies and procedures are followed
  • Work closely with all other Departments
  • Inspect rooms daily
  • Experience purchasing housekeeping supplies
  • Current on latest housekeeping and laundry technology
  • Work closely with vendors to assure proper pricing, delivery, and maintenance
  • Experience teaching, supervising, and mentoring multilingual and multicultural staff
  • Ensure OSHA and ADA policies are adhered to
  • Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
  • Insures proper staffing levels for customer service goals
  • Coach and counsel employees to reflect Hyatt service standards and procedures

Salary Range:

Salary range for this position is $76,000 - $114,100 actual pay will commensurate with experience.

Benefits

We have you covered with an awesome rewards package!

Health and welfare plans? We have a range of choices for you and your eligible dependents available after only 30 days of employment! Hyatt also covers basic life insurance for all colleagues.

Financial wellbeing? Got it! Opt into our 401(k) plan with match, College Saving Plan or the Employee Stock Purchase Plan.

Oh, and we don’t want to leave out our lifestyle benefits! Paid time off, holidays and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary or discounted parking and transportation options, and many more!​

Our team members work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Requirements

  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt). 
  • With opening hotels, previous hotel pre-opening experience preferred
  • Service oriented style with professional presentations skills
  • Hotel/Hospitality degree an asset
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills in English
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills

Source: Hospitality Online

Job Summary

JOB TYPE

Full Time

POST DATE

12/07/2022

EXPIRATION DATE

01/04/2023

WEBSITE

parkchicago.hyatt.com

HEADQUARTERS

Chicago, IL

SIZE

<25

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