Lake Compounce Campground - Seasonal Housekeeping Supervisor

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

The Housekeeping Supervisor will assist in the supervision of the housekeeping team members and various areas located in the Lake Compounce Campground. This position directly supports the Operations Manager - Lodging by ensuring efficient operation of the department which provides a positive guest experience.

We Are Currently Looking For a

Lake Compounce Campground - Seasonal Housekeeping Supervisor

Roles & Responsibilities

The Housekeeping Supervisor will assist in the supervision of the housekeeping team members and various areas located in the Lake Compounce Campground. This position directly supports the Operations Manager - Lodging by ensuring efficient operation of the department which provides a positive guest experience.

Roles And Responsibilities

• Supports Operations Manager - Lodging with assigned duties and assists with overseeing the daily operations of other Housekeeping Team Members
• Assists with timekeeping for hourly Housekeeping Team Members
• Finishes all daily tasks within the given timeframe based off the minutes per room average, which will be determined by the number of rooms to clean each day
• Prepares all areas of guestrooms for next arrivals by completing the following duties that include but are not limited to:
• Clean and disinfect all areas of guestrooms and bathrooms,
• Replace bathroom and bed linens as dictated by brand standards,
• Make the beds as dictated by brand standards,
• Remove trash and vacuum,
• Clean bathroom (Tile, tub, walls, sink and floor),
• Empty all contents from refrigerators,
• Wipe down tables,
• Restore sofa beds if applicable,
• Replace or add required supplies,
• Stocks cart with necessary linens and supplies, keeps cart organized as dictated by standards
• Provides exceptional guest service by treating all guests with courtesy and a smile
• Reports room status and maintenance problems accurately and timely
• Maintains cart and bumpers so that damage to walls and doors is avoided
• Performs basic maintenance skills such as plunging toilets, changing light bulbs, removing debris from tub drains
• Properly handles, labels, stocks and stores chemicals and cleaning supplies
• Protects guest belongings, turns in lost and found items immediately
• Completes projects directed by supervisor
• Additional duties as assigned
  
  

Education And Experience

• No education requirements for this position
• Minimum of 6 months of housekeeping experience is required.
• Minimum of 6 months of previous supervisory experience would be a plus
• Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
  
  

Requirements

• Must be at least 18 years of age to comply with Connecticut Child Labor Laws
• Ability to work flexible schedule, including evenings, overnight, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Ability to comply with all uniform policies
• Must possess excellent customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to promptly follow up on guest concerns
• Ability to address conflict calmly and without negative emotion
• Ability to address multiple tasks and priorities in a fast-paced environment
• Ability to function independently with minimal supervision
• Strong attention to detail, to quickly notice objects and areas around the property that require attention
  
  

Physical Requirements

• Ability to stand or walk for long periods of time
• Ability to kneel, stoop, or twist for long periods of time
• Frequent bending, squatting and reaching above shoulders
• Ability to withstand heat and humidity in certain areas of the hotel
• Ability to carry, push, pull, lift, and hold objects weighing up to 30 pounds.
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to tolerate exposure to dust and cleaning chemicals
  
  

Working Conditions

• Frequent interaction with all outdoor and indoor areas of the hotel property
• Exposure to the variable outside and inside temperatures, including high heat, cold, humidity, dust, rain, and other weather conditions
• Subject to dust and dirt
• Subject to constant repetitive motion
• Subject to frequent interruptions and may need to reprioritize activities
• Subject to the handling of and exposure to chemicals, detergents, and cleaners
• Subject to exposure to bloodborne pathogens; Proper PPE is required in these situations
  
  

Relationships

Internal: Other housekeeping team members and leaders; Lodging Operations team members and leaders; Maintenance team members; Lodging Director

External: Guests; Vendors; Suppliers; Third-Party Service Providers

Team Member Benefits

Working at Lake Compounce is about making people happy. It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that greets incoming guests, a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.

Lake Compounce Perks & Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Kennywood and all Palace Entertainment parks on your days off
• Invited to exclusive employee events throughout the season
  
  

We have great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today!

Do not miss the chance to spark your career now!