Lake Compounce - Seasonal EMT Supervisor

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

EMT Supervisors, in coordination with HSE Senior Supervisor, are responsible for the park's overall safety, and EMS Response. Ensuring compliance with all local, state, federal standards and all policies/procedures established by Palace/PQR. EMT Supervisor will continuously exemplify quality leadership for the EMS/safety team and provide oversight and accountability. Additional responsibilities include assisting in emergency situations and assisting in the oversight of the seasonal safety department team members and daily operation.

We Are Currently Looking For a

Lake Compounce - Seasonal EMT Supervisor

Roles & Responsibilities

EMT Supervisors, in coordination with HSE Senior Supervisor, are responsible for the park's overall safety, and EMS Response. Ensuring compliance with all local, state, federal standards and all policies/procedures established by Palace/PQR. EMT Supervisor will continuously exemplify quality leadership for the EMS/safety team and provide oversight and accountability. Additional responsibilities include assisting in emergency situations and assisting in the oversight of the seasonal safety department team members and daily operation.

Duties And Responsibilities

• Supervise the daily operations of the EMT, First Aid and/or Safety teams, along with any other assigned departments
• Lead by example, attitude, and as a representation of Lake Compounce’s core values
• Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.
• Act as an approachable mentor and coach to all assigned team members
• Become knowledgeable of performing the essential duties of all EMT and First Aid positions and backfill these positions when needed
• Train team members on how to safely and successfully perform their jobs
• Participate in coaching, counseling, performance reviews, and disciplinary sessions for team members who face escalated disciplinary action
• Ensure that all required meal and other breaks are being given in accordance with Connecticut law
• Actively schedule assigned team members to ensure adequate staffing levels are being achieved to support daily operation.
• Assist with timekeeping for all assigned hourly team members
• Respond to call-outs from dispatcher Assess patients' conditions and responsiveness to interventions
• Assess nature and extent of emergency situations, and need for additional assistance
• Mitigate incidents by helping to control crowds, protecting valuables and performing other duties
• Assist other emergency medical personnel with administering Advanced Life Support
• Communicate with first responders regarding patients' vital statistics
• Maintain office, medical equipment and supplies
• Complete patient care reports and other documentation
• Comply with applicable policies and procedures, SOPs and medical protocols
• Reporting emergency situations to Manager on Duty and General Manager
• Complete reports by recording observations, information, occurrences, and witness interviews
• Maintains organization's stability and reputation by complying with legal requirements
• Manage break schedules
• Comply and enforce all Palace Entertainment policies and procedures
  
  

Required Skills And Abilities

• Must be at least 18 years of age to comply with Connecticut Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Valid driver’s license and a good driving record
• Must be able to communicate with guests and other employees effectively
• Possesses a valid Health Care Providers Card with CPR/AED/First Aid Certification
• Available to work flexible hours including weekends and holidays
• Demonstrated ability to implement clinical care in accordance with outlined policies and procedure
• Maintains thorough knowledge of current EMT standards of care, equipment use, and function.
• Knowledge of rescue and emergency medical principles, practices, and techniques.
• Knowledge of the hazards and risks of bloodborne and airborne pathogens.
• Excellent interpersonal communications skills.
• Ability to handle confidential information in a sensitive manner.
• Ability to operate emergency vehicles in a safe and efficient manner.
• Ability to maintain regular, punctual attendance and working hours.
• Ability to analyze situations quickly and objectively to determine safe and proper courses of action; ability to problem-solve and take initiative.
• Ability to perform invasive advanced medical procedures, per level of certification, in emergency situations.
• Ability to professionally and calmly deal with stressful and/or tense situations.
• Ability to file reports using a computer and EMS software.
• Ability to address multiple tasks and priorities in a fast-paced environment
• Ability to maintain certifications as required by assignment.
• Ability to understand and carry out verbal and written instructions.
• Ability to collaborate with external first responders and emergency personnel.
  
  

Education & Experience

• High School diploma, GED, or equivalent; Equivalent work experience will also be considered
• 1-2 years of previous field, ambulance and/or hospital work experience in an emergency care setting required.
• Current EMT Certification/License in the state of Connecticut
• NREMT Certification preferred
• Current CPR Certification
• Current Basic Life Support (BLS) Certification
  
  

Physical Requirements

• Ability to stand or walk for long periods of time
• Ability to sit for long period of time
• Ability to walk long distances throughout the park
• Ability to work in both indoor and outdoor setting for long periods of time
• Ability to withstand heat, humidity, direct sun, cold, and other weather elements
• Ability to kneel, stoop, or twist for long periods of time
• Occasional bending, squatting and reaching above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing up to 30 pounds
• Ability to lift patients of varying weights and sizes
• Ability to tolerate loud noise levels, flashing lights, and heavily populated environments
  
  

Language

Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Working Conditions

• Exposure to the variable outside and inside temperatures, including high heat, cold, humidity, dust, rain, and other weather conditions
• Exposure to a variety of stressful emergency situations involving people or property
• Frequent interaction with all outdoor and indoor areas of the park
• Fast-paced environment with constantly shifting priorities and challenges
• Subject to constant repetitive motion
• Subject to frequent loud noises and flashing lights
  
  

Relationships

Internal: EMTS and Security team members and leadership; Dispatchers; HSE team members; All other park team members; Park Operations Leaders; General Manager

External: Guests, External first responders and emergency personnel, Law enforcement personnel; Hospitals and medical treatment clinics

Team Member Benefits

Working at Lake Compounce is about making people happy. It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Lake Compounce employee, you can be the smiling face that greets incoming guests, a cook that makes things happen in the kitchen or a ride operator that keeps people entertained and safe.

Lake Compounce Perks & Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Kennywood and all Palace Entertainment parks on your days off
• Invited to exclusive employee events throughout the season
  
  

We have great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Lake Compounce. Apply today!

Do not miss the chance to spark your career now!