Human Resources Director

General Description:

The Director has systemwide responsibility for promoting and demonstrating Parrish Healthcare’s Culture of Choice®; actively and effectively participates in ensuring strategic goals and objectives are met or exceeded; provides the management and oversight necessary to ensure assigned functional area(s) –Human Resources and Employee Health- have the proper resources, metrics and talent in place to effectively fulfill our mission to provide Healing Experiences for Everyone all the Time® and achieve organizational strategic (Game Plan) goals. This role reports directly to the Senior Vice President, Communications, Community, & Corporate Services. The Director assumes 24-hour responsibility and accountability for assigned functional area(s).

Key Responsibilities:

• Directs strategic planning within assigned functional area(s)—Human Resources— develops, implements, organizes, and evaluates human resource systems in accordance with industry leading practices and in alignment with organizational goals to include, but not limited to HRIS administration, workforce planning, compensation system and benefit programs administration, employee relations, worker’s compensation program, employee health, etc.
• Assures the achievement of departmental dashboard metrics within each strategic pillar (People, Service, Quality, Growth, Finances); takes immediate and effective steps to assure national benchmarks are achieved or sustained.
• Leads and develops departmental systems, processes, policies, and procedures that result in assigned area of responsibility and care partners always providing excellent, healing patient, family, and visitor experiences as measured by HCAHPS and/or other national best-practice benchmarks.
• Directs, develops, implements, organizes, and evaluates leading edge talent acquisition and retention systems in alignment with the system’s culture and goals to include, but not limited to, recruitment, orientation, onboarding, employee engagement (retention), performance management; workforce planning, leadership continuity/succession planning, etc.
• Directs systems, processes, policies, and procedures that result in a continuous improvement environment within which assigned area(s) and care partners always achieve national best/leading-practice standards for quality and safety as measured by CMS, Joint Commission, and other regulatory agencies pertinent to areas of responsibility; holding self and others accountable for actions and outcomes. Leads necessary certification, accreditation, and audit procedures; and ensures that reports required by regulatory agencies are prepared and submitted within established timeframes.
• Responsible for the adherence to all organizational policies and procedures as well as regulations and codes established by federal, state, and local governments affecting professional practice and industry regulations.
• Directs systems, processes, policies, and procedures that result in an inclusive, collaborative, healing work environment within which national best/leading-practice standards for employee engagement are achieved as measured by effective performance management, problem-solving and conflict resolution, mentoring aspiring care partners; and inspiring care partner commitment to our mission, vision, values, and safe care pledge.
• Maintains skills and knowledge within professional practice; able to step in and serve as back up to assigned care partners to cover staffing needs as necessary.
• Manages systems, processes, policies, and procedures that result in effective planning and administration of annual budget(s); productive, cost efficient and effective operations within assigned functional area(s); and effective corrective actions for any operating expenses that deviate from budget. Develops forward-looking wage and salary projections in collaboration with Finance.
• Directs systems, process, policies, and procedure that result in effective position control across the system.

Qualifications

• Bachelor’s degree required in Healthcare Administration, Business Administration, or related field. Master’s Degree preferred.
• 5 to 7 years of relevant experience; >3 years of leadership experience
• Six Sigma Green Belt Certification (within first year)
• Professional in Human Resources (PHR/SHRM CP or SCP) required upon hire or within first year of hire.