15 Patient Service Representative Jobs in Germantown, MD
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Patient First is Hiring a Patient Service Representative Near Germantown, MD
- Helping patients who require assistance while using the kiosk.
- Taking patients in need of emergency assistance directly to the treatment area to be registered and evaluated by a Physician or Extender;
- Respectfully handling Physician and Nurse requests in a timely manner;
- Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness;
- Verifying all patient demographic, health, pharmacy, and insurance information;
- Communicating information about Patient First’s billing policies, including insurable and non-insurable charges, as needed;
- Thoroughly answering questions the patient may have concerning his or her bill and insurance coverage.;
- Referring billing questions to the appropriate parties as needed;
- Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system;
- Discharging the patient and completing his or her visit by processing incurred charges;
- Completing all cash management duties to include counting and accounting for money collected at the end of the shift;
- Obtaining change for the front office, supplies, or other materials as directed by the Patient Service Coordinator (PSC), Direct of Medical Support (DMS), or Charge Nurse;
- Printing itemized statements as requested;
- Receiving, sending, and distributing correspondence as directed;
- Filing and scanning medical documents and office forms as directed;
- Completing assigned checklists and Policy Manager tasks within the assigned shift;
- Answering all incoming calls and distributing messages to proper personnel;
- Assisting with other assignments delegated by the PSC;
- Demonstrating an efficient understanding of the electronic medical record system;
- Receiving, moving, and stocking ordered supplies;
- Cleaning work area and other maintenance assignments as directed;
- Verifying daily reports are run at the end of the day;
- Attending staff meetings as scheduled by the PSC or DMS;
- Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations);
- Operating, using, and maintaining medical and office equipment as trained;
- Participating in maintenance assignments when necessary and as directed;
- Fostering teamwork and ensuring a positive and professional atmosphere;
- Providing positive, warm, and friendly service in all interactions;
- Adhering to all established policies and procedures;
- Completing other duties as directed.
- Must be 18 years of age or older;
- Basic typing skills;
- High school graduate or equivalent;
- Minimum one year of clerical experience preferred;
- Ability to hear pages, bells, and the phone system;
- Ability to sit, stand, and walk for up to 7 hours at a time;
- Ability to lift up to 25 pounds;
- Excellent visual, verbal, written, and typed communication skills;
- Ability to prioritize and deal with numerous tasks simultaneously;
- Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
Job Summary
Full Time
Ambulatory Healthcare Services
$43k-58k (estimate)
05/05/2023
12/23/2023
patientfirst.com
GLEN ALLEN, VA
3,000 - 7,500
1981
RICHARD P SOWERS III
$50M - $200M
Ambulatory Healthcare Services
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About Patient First
Patient First Medical Care is a hospital & health care company based out of 3084 State Route 27 # 10, Kendall Park, New Jersey, United States.
The job skills required for Patient Service Representative include Customer Service, Billing, Patient Care, Front Office, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
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