Data Entry Clerk/Customer Service

Job Summary
We are seeking a detail-oriented and proactive Customer Service/Data Entry professional to join our team. In this role, you will be responsible for efficiently managing data entry tasks. Your organizational skills will be essential in maintaining accurate records and ensuring smooth operations within the office environment.

Duties

• Respond to customer inquiries via phone, email, and in-person with professionalism and courtesy.
• Perform data entry tasks, ensuring accuracy and attention to detail when inputting information into various systems.
• Organize and maintain files, both physical and digital, to ensure easy access to necessary documents.
• Utilize Excel for data management, including creating and updating pivot tables as needed.
• Assist with clerical duties such as typing reports, memos, and other correspondence.
• Collaborate with team members to improve processes and enhance customer satisfaction.
• Maintain confidentiality of sensitive information while adhering to company policies.

Skills

• Proficient in Microsoft Office Suite, particularly Excel (experience with pivot tables is a plus).
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Basic math skills for handling numerical data accurately.
• Excellent clerical skills including typing speed and accuracy.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Strong communication skills, both verbal and written, to interact effectively with customers and colleagues.

If you are a motivated individual who thrives in a dynamic environment and possesses the required skills, we encourage you to apply for this exciting opportunity as a Data /Customer Service Entry professional.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person