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Service Coordinator
$82k-105k (estimate)
Full Time 5 Months Ago
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Peace of Mind Technologies, LLC is Hiring a Service Coordinator Near New York, NY

New York

Peace of Mind Technologies (POM), is currently searching for a qualified, enthusiastic, hard-working Service Coordinator that embodies POM core values to join our Company and support our team of Project Managers.

About You

You are super organized with a positive can-do approach and attitude, capable of thinking outside the box and foreseeing impact of simultaneous projects. You thrive in a fast paced collaborative environment, always ready to jump in and help the team with enthusiasm. People love to have you on their team.

About Us

Peace of Mind Technologies, LLC (POM) is New York’s premier systems integrator for security and surveillance technology. Specializing in high-tech systems, cloud-based software services and audio/video solutions for thousands of businesses, schools and properties in the greater New York Metropolitan area, POM’s diverse client roster comprises a wide range of prestigious and well-known organizations. Founded in 2002, POM has handled more than 2,000 site installations, primarily focused on large offices, retail, hospitality, health care, education, and real estate (commercial, luxury residential and hi-rise).

Roles & Responsibilities

  • Process new service orders:
  • Insure all required documents have been received
  • Set-up new service order in project management software
  • Review project specific insurance requirements and order certificates of insurance
  • Assist Service Manager with all day to day aspects of running the service department.
  • Scope of work review
  • Creation of Work Request estimates and proposals
  • Coordinate project equipment staging
  • Compile and organize all service visit close-out documentation including:
  1. Photos
  2. Operation and maintenance manuals
  3. Customer sign-offs
  4. Project specific technical information
  • Project completion packages
  • Ensure project meetings, minutes and logistics are organized in a timely and accurate manner
  • Assist Service Manager with client updates, communication and correspondence.
  • Liaison with clients, vendors, sub-contractors and other staff; ensuring exceptional customer service and quality at all times.
  • Coordinate project communication events
  • Organize and maintain daily field personnel calendars
  • Daily Service call scheduling
  • Provide general administrative support as required

Desired Skills and Experience

  • Proficient in Microsoft Word, Power Point & Excel
  • Excellent organizational skills
  • Excellent written and verbal communication skills
  • Management of an operational calendar and follow up items
  • Ability to work autonomously and prioritize
  • Interested in learning and growing

Does this sound like you?

Benefits Include:

  • Health benefits package 
  • Company sponsored life insurance
  • Voluntary dental, vision, disability and supplemental life insurance plans
  • 401k plan with matching
  • Generous paid-time-off policy
  • Pre-tax commuter benefit

No agencies please.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Job Summary

JOB TYPE

Full Time

SALARY

$82k-105k (estimate)

POST DATE

11/09/2022

EXPIRATION DATE

05/23/2024

WEBSITE

pom-tec.com

HEADQUARTERS

New York, NY

SIZE

100 - 200

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The job skills required for Service Coordinator include Customer Service, Scheduling, Life Insurance, Verbal Communication, Organizational Skills, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Coordinator job description and responsibilities

Volunteer coordinators must use marketing tools such as outreach programs and emails to attract new customers and maintain relationships with existing customers.

01/10/2022: Galveston, TX

The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.

03/03/2022: Ogden, UT

A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.

02/08/2022: Bangor, ME

A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.

01/13/2022: Rapid City, SD

Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.

12/29/2021: New Bedford, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.

01/08/2022: Petaluma, CA

A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

02/06/2022: Charlotte, NC

May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.

02/26/2022: Clarksville, TN

Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.

02/13/2022: Dallas, TX

Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.

03/05/2022: Saginaw, MI

Step 3: View the best colleges and universities for Service Coordinator.

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