What are the responsibilities and job description for the Retail Lead Key Holder position at Perfumes 4U?
Join Our Team!! Make The Big Bucks!!!
Competitive Hourly Rate, an Amazing Commission Program,
and Extra Sales Incentives (Health Benefits for full-time employees)
The Lead Key Holder's responsibilities include opening and closing the store, supervising and training staff, providing operational support, and providing excellent customer service.
Lead Keyholder Operations Duties/Requirements:
§ Timecard: Send the weekly timecard report to payroll every Sunday.
§ Sales Approval: Approve sales over $500 at the POS using their sales number.
§ Receiving: Assist Store Managers with receiving tasks when needed.
§ Days Off: Lead Key Holders and Store Managers cannot take the same days off.
§ Hours: All Lead Key Holders must work full-time, at least 30 hours per week, to be considered full-time. No Exceptions.
§ Web Orders: Check store email for web store orders regularly.
§ Cycle Counts: Check store email for cycle count responses. Assist in cycle counts and inventory management.
§ Time Discrepancies: Report any time discrepancies on the Portal if needed.
§ Train: Assist in training new hires. Train, mentor, and motivate staff.
§ Returns: Approve returns, adhering to the Company’s policy.
§ Manager Duties: Perform duties of the manager in their absence.
§ Customer Service: Provide excellent customer service and address customer complaints.
§ Open/Close: Open and close the store according to company standards.
§ Supervision: Supervise staff and ensure all tasks are completed effectively.
§ Maintenance Ensure the store is clean, organized, and presentable.
§ Percentages: Must meet or exceed a minimum Total PL of 35% and UPT 2.0.
Lead Key Holder Prohibitions:
§ Deposits/Cash: Deposits are the sole responsibility of the Store Manager. Lead Key Holders are not allowed to make deposits.
§ Safe: Only the Store Manager can access the safe and its contents.
§ Schedules: The Store Manager is responsible for creating the weekly schedule.
Qualifications for Key Holder:
§ 3 years of retail experience.
§ Computer skills.
§ Must be available for early and late shifts and on the weekends.
§ Professional demeanor and friendly nature.
§ Good written and verbal skills.
§ Reliable transportation to the store.
· Prolonged periods of standing and walking throughout the retail space.
· Must be able to lift up to 25 pounds at times.
Join our team!! Make The Big Bucks!!!
Perfumes 4U is an Equal Opportunity Employer committed to complying with all federal, state, and local equal employment opportunity (“EEO”) laws. Perfumes 4U is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Job Type: Full-time
Pay: $15.85 - $19.00 per hour
Expected hours: 30 – 35 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
Education:
- High school or equivalent (Preferred)
Experience:
- Retail Sales: 4 years (Required)
- Key Holder: 3 years (Required)
Language:
- English (Required)
- Spanish (Preferred)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Tempe, AZ 85282 (Required)
Work Location: In person
Salary : $16 - $19