Global External Workforce Program Manager (US REMOTE East Coast)

Responsibilities:

• Manage and oversee the implementation and ongoing maintenance of a global External Workforce (EW) program from the corporate side, ensuring that internal organizational structures, processes, and operating models are designed to effectively support business needs. This role focuses on aligning corporate strategies with workforce requirements.
• Partner with internal stakeholders (Talent Acquisition, HR, Procurement, Legal and IT) to build and maintain all processes to support the EW program across all geographies.
• Responsible for selecting and managing relationships with permanent placement agencies, along with monitoring the cost-effectiveness and success rates and negotiating placement fees on behalf of PerkinElmer.
• Develop and manage strong governance, standard operational procedures (SOPs) as well as service delivery metrics (SLAs and KPIs)
• Manage the day-to-day functions of the Managed Service Provider (MSP) and Vendor Management System (VMS)
• Manage the MSP relationship to ensure excellent customer service, compliance, process simplification in order to maximize the effectiveness of the program
• Responsible for all program compliance management including the creation and implementation of policy documentation, training and communication
• Serve as point of escalation internally for complex EW program issues
• Lead all global external workforce projects and initiatives
• Maintain a competitive understanding of best practices and emerging trends (specifically in life sciences and diagnostics industry) to recommend enhancements to the program
• Leverage EW-related data and metrics to proactively identify and recommend opportunities for improvement
• Oversee contractor compliance, including proper classifications of staff augmentation, payrolling, 1099, SOW workers
• Partner with the MSP to create a preferred staffing model and partner programs, including, but not limited, to college interns, diversity initiatives, and direct hiring
• Work with key stakeholders to ensure the onboarding and off boarding of non-employees are aligned to our company values and follows company policies and external governing entities
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time

Basic Qualifications:

• Bachelor’s Degree
• 5 years of experience managing a global external workforce program on the corporate side, ideally in a high-growth company.
• Minimum of 3 years’ experience in the engagement processes (sourcing, contracting, onboarding, escalation management) for all non-employee contractors.

Preferred Qualifications:

• Advance Degree or MBA
• Experience with global external workforce programs
• Knowledge of EMEA and APAC regulations and laws
• Experience working with or in support of diverse communities or working in companies with a global base
• Certified External Workforce Professional (CEWP)
• Project management experience which includes leading, planning, organizing and implementing multi-component programs
• Experience communicating and influencing decisions at the senior leadership level and challenging the “status quo”
• Ability to multi-task and has excellent communication as well as presentation skills
• Proven experience working cross-functionally with all levels of management, both internally and externally
• Advance knowledge in Microsoft Office applications – Word, Excel, PowerPoint
• Prior experience and proficiency with Workday
• Experience with Vendor Management Systems (VMS) integrations
• VMS offerings, such as Wand, Fieldglass, Beeline

The annual compensation range for this full-time position is $103,480 to $155,480. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.