What are the responsibilities and job description for the Community Association Manager position at PERRY/iSearch Partners Inc.?
Responsibilities:
- Oversee the day-to-day operations of the community office
- Manage administrative tasks such as data entry, filing, and document management
- Maintain customer relationship management (CRM) system and ensure accurate and up-to-date records
- Coordinate property maintenance requests and work orders using computerized maintenance management system (CMMS)
- Answer phone calls and emails professionally, providing excellent customer service and resolving inquiries or issues
- Upsell additional services or amenities to current residents
- Assist with leasing activities, including showing available units to prospective tenants
Skills:
- Strong organizational and multitasking abilities
- Excellent communication skills, both written and verbal
- Proficient in Microsoft Office suite (Word, Excel, Outlook)
- Attention to detail and accuracy in data entry and record keeping
- Knowledge of property management software or CRM systems is a plus
- Ability to handle confidential information with discretion
This is a contract position with the potential for long-term employment. The Senior Community Manager will play a crucial role in maintaining a high level of customer satisfaction and ensuring smooth operations within the community office.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 4 years (Required)
- Residential Property management: 4 years (Required)
- HOA: 4 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $60,000 - $65,000