441 Guest Experience Specialist (Sales Associate for Evenings and Weekends) Jobs in United States

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Petco Inc
Dale City, VA | Full Time
$53k-69k (estimate)
2 Months Ago

Guest Experience Specialist (Sales Associate for Evenings and Weekends)

Petco Albuquerque, NM
$24k-32k (estimate)
Full Time | Retail 2 Months Ago

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

What you'll do:
- Provide optimal guest experience services.
- Assist guests in the proper selection of merchandise in accordance with their identified needs.
- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
- Perform cashiering duties.
- Perform related duties in support of the store attaining its assigned sales goal.
- Ensure merchandise is properly stocked and priced.
- Adhere to established operational guidelines and store policies and procedures.
- Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.

Key Accountabilities:
The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.

- Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.
- Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.
- Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.
- Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.
- Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.
- Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
- Assists in stocking and facing merchandise according to established standards.
- Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
- Adheres to loss prevention policies.
- Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.
- Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.
- Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.
- Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.
- Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.
- Participates in the completion of quarterly and annual physical inventory counts.
- Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.
- Performs special projects as assigned.

Supervisory Responsibility:
None.

Work Environment:
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

WEBSITE

stores.petco.com

HEADQUARTERS

SEBRING, FL

SIZE

25 - 50

FOUNDED

1955

CEO

DEANA ANDERSON

REVENUE

$5M - $10M

INDUSTRY

Retail

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Petco Inc
Full Time
Just Posted
Petco Inc
Full Time
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Petco Inc
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The job skills required for Guest Experience Specialist (Sales Associate for Evenings and Weekends) include Initiative, Leadership, Written Communication, Teamwork, product knowledge, Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Experience Specialist (Sales Associate for Evenings and Weekends). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Experience Specialist (Sales Associate for Evenings and Weekends). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Experience Specialist (Sales Associate for Evenings and Weekends) positions, which can be used as a reference in future career path planning. As a Guest Experience Specialist (Sales Associate for Evenings and Weekends), it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Specialist (Sales Associate for Evenings and Weekends). You can explore the career advancement for a Guest Experience Specialist (Sales Associate for Evenings and Weekends) below and select your interested title to get hiring information.

If you are interested in becoming a Guest Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Experience Specialist job description and responsibilities

A successful guest specialist must be able to properly greet guests and make them feel at home.

03/11/2022: Springfield, OR

Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.

12/28/2021: Vineland, NJ

Guest Experience Specialists lead their team members to accomplish day-to-day and big picture goals.

02/15/2022: Helena, MT

Guest specialists assume responsibility over safety of their guests and supervise other staff members when necessary.

01/30/2022: Eugene, OR

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

02/26/2022: Longview, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Experience Specialist jobs

Compensation depends on work experience, job location, bonus, benefits and other factors.

01/15/2022: Pocatello, ID

Customer experience analysts may create and track metrics to quantify the customer experience.

03/17/2022: Fort Worth, TX

They are like puzzle pieces.

12/20/2021: Macon, GA

Customer experience specialists at B2C companies should have great writing and communication skills, with the ability to think creatively on a larger scope.

01/19/2022: Helena, MT

Customer experience specialists at these companies should be data-driven and focused on building relationships.

03/10/2022: Richmond, VA

Step 3: View the best colleges and universities for Guest Experience Specialist.

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