What are the responsibilities and job description for the Raintree Medical Software Trainer position at Physical Rehabilitation Network?
- Responsible for weekly training on Raintree software for front office, clinical, billing, patient account rep and payment posting departments
- Assist with testing of Raintree software updates and procedural changes
- Travel as required for in person training of new partnership staff
- Trouble shoot issues that arise with the Raintree software
- Assist Raintree Optimization Specialist with all other software related needs
- Build, test and maintain the training environment
- update training curriculum based on feedback from end users and updates from Raintree
- Perform testing in both non-production and production environments
- Collaborates with Operations and Revenue Cycle on input for training as well as changes needed in the Raintree system
- Communicate changes and enhancements of Raintree to the end user
