Primary Responsibilities

• Recruits, trains, supervises, and appraises team
  • Ensure accurate and timely timecard management for both self and team
  • Uphold dress code standards for both self and team
  • Use provided company tools and processes to document performance of team
  • Model integrity to staff and treats others with respect
• Oversees day-to-day retail operations
  • Sign customers up for the cake rewards club and explain the benefits
  • Create store plan and schedules within labor budget
  • Completes all assigned duties within the deadline
  • Resolve customer issues quickly and delivers appropriate solutions to make customers happy
  • Manage retail inventory variance as well as timely inventory completion
  • Responsible for cash variance for both sales and petty cash
• Maintain exceptional quality of all products
  • Utilize FIFO guidelines and reducing waste
  • Maintain store cleanliness and appearance
  • Uses operational tools to ensure completion of opening and closing duties
  • Ensure compliance with health and safety regulation
  • Follow appropriate slicing guidelines
  • Provide meaningful feedback for the DM with suggestions for improvement
• Focuses on Company Engagement
  • Engage in monthly promotional goals
  • Ask questions if something is unclear and seeks out opportunities to learn
  • Complete all required employee training
• Sales Focus and Transaction Growth
  • Increase transactions for both bakery and retail products
  • Coach team and sales techniques
  • Ensure team adhere to sample schedules

Qualifications

• High School Diploma or equivalent
• 1 year customer service experience
• 1 year cash handling experience
• Basic computer knowledge
• Proficient in Microsoft Office

• $15-$16/hour base pay
• Opportunities for annual raise
• 30% discount on purchases
• Fun environment and friendly teammates
• Mileage Reimbursement
• Paid day off on your birthday
• Paid Time Off for Full-Time employees*
• Medical, dental, vision insurance*

We can't wait to learn more about you!