Medical Receptionist

We are looking for a friendly, patient-focused person to be the first impression at our practice. A positive attitude and professional demeanor are key attributes in caring for our patients. The ideal candidate will demonstrate a high degree of customer service, using sound judgement and critical thinking. In our office we strive to set a new bar for patient healthcare through a modern, friendly, and thoughtful approach. This individual must have excellent computer, phone and communication (both written & verbal) skills.

If you have the experience, the skills and desire to be part of a practice with a passion for making lives better. Apply and someone will be in touch!

ESSENTIAL FUNCTIONS:

• Answer multiple phone lines, addresses incoming messages, chats and texts.
• Respond appropriately to patient's needs and concerns.
• Document correctly in the electronic health record, as needed.
• Explaining procedures and responding to questions in a professional manner.
• Quoting fees
• Processing payments
• Scheduling appointments
• Complete data entry efficiently and promptly.
• Scanning in documents efficiently and promptly.
• Handle a high level of new and current patient calls using professional tone and exceptional judgment.
• Ability to multi-task, moving effortlessly from one project to another.
• Maintain communication with practitioner and all team members.
• Complete miscellaneous office duties and projects as assigned timely.
• Assists all team members as requested.

EDUCATION:

High school diploma or GED.

EXPERIENCE:

Physician Office experience with reception, scheduling, MA, CCMA