Grocery Store Produce Department Manager

Job Summary:

The Produce Counselor is responsible for overseeing the day-to-day operations of the produce department in our retail grocery stores and supermarkets. The Produce Counselor oversees ordering, stocking, and pricing produce products, managing staff, maintaining quality and safety standards, and providing exceptional customer service. The Produce Counselor will also train the trainers to build sales and profits in the Produce Department.

Duties/Responsibilities:

• Analyze profit and loss statements to recommend improvements to meet department standards.
• Ability to train in displaying and merchandizing products.
• Assist in developing promotional programs.
• Work with and the department staff to improve efficiency and increase sales.
• Assist the department with merchandising in accordance with the preferences of the store owner / manager to maintain shelf allocations to ensure the availability of products.
• Evaluate department conditions and operations to determine strengths and areas for improvement, and relay that information to department managers and owners.
• Review standards for safety, proper food handling practices, sanitation and productivity are maintained.
• Communicate with the store leadership on problems, recommendations for change, effectiveness of plans and merchandising decisions.
• Recommends proper shelf, case, and display conditions to include stocking, cleaning, straitening, hydrating, and product rotation.
• Review and recommend proper cooler and storage conditions to include rotating and organizing cases of product.
• Assist in training employees to effectively provide portioning, presentation, and packaging merchandise according to customers’ requests and in a way that minimizes shrink and maximizes sales.
• Develop and maintain an understanding of the products you are selling/serving.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Understand the importance of the handling of allergen containing products.
• Ability to prioritize and handle several tasks at once.
• Friendly, outgoing personality.
• Previous customer service experience in a grocery store, supermarket, or produce retail space.
• Strong communication skills.

Education and Experience:

• High school diploma required, but a Bachelor’s degree in Business Administration or related field is preferred.
• At least three years of related produce experience required.

Physical Requirements:

• Ability to lift and carry up to 90 lbs. throughout any assigned shift unassisted.
• Ability to stand and walk for extended periods of time.
• Ability to climb and balance on a step stool/ladder.
• Ability to stoop, kneel and crouch.
• Ability to sustain repetitive arm and hand motion.

Work Environment:

• The ability to work under a variety of conditions and temperatures, wet and dry, for extended periods of time.
• The ability to work safely around kitchen machinery, packaging/bundling machinery and sharp knives.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. This position description is subject to revision at any time.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Produce Department: 3 years (Required)

Ability to Relocate:

• Bessemer, AL 35020: Relocate before starting work (Required)

Work Location: In person