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1 Overnight Member Services Representative - Full Time Job in Crestwood, IL

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Planet Fit Indy 10 Llc
Crestwood, IL | Full Time
$39k-47k (estimate)
2 Months Ago
Overnight Member Services Representative - Full Time
$39k-47k (estimate)
Full Time 2 Months Ago
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Planet Fit Indy 10 Llc is Hiring an Overnight Member Services Representative - Full Time Near Crestwood, IL

Job Details

Level: Entry
Job Location: Crestwood PF - Crestwood, IL
Position Type: Full Time
Education Level: None
Salary Range: $13.00 - $13.00 Hourly
Travel Percentage: None
Job Shift: 3rd Shift
Job Category: Customer Service

Overnight Member Services Representative - Full Time

The Overnight Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. In addition, you will be responsible for closing that day’s shift for that business day. You will also be primarily responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Schedule

  • Full Time
  • Monday - Thursday: 10:00 PM to 6:00 AM
  • Sunday: 11:30 PM - 6:00 AM
  • 8-hour shift

Essential Duties and Responsibilities 

  • Greet members, prospective members, and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate needed updates to member’s accounts.
    • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
    • Assist in maintaining the neatness and cleanliness of the club.
    • Close shift for that business day.
    • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
    • Stock locker rooms with proper supplies/paper products.
    • Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to the Club Manager.
    • Follow "Lost and Found Policy" and turn in lost member property to the Club Manager/Assistant Club Manager immediately.

Benefits

  • FREE Black Card Membership!
  • Paid Time Off (PTO)
  • Health Insurance - First of the month following hire date
  • Medical & Prescription drug plans
  • HSA (Health Savings Account)
  • Dental
  • Vison
  • Life/AD&D
  • Voluntary Short Term Disability (STD)
  • Voluntary Long Term Disability (LTD), and other additional voluntary benefits!
  • 401k plan after 3 months of service

Qualifications


Qualification Requirements

  • Must have a satisfactory background check.
  • Punctuality and reliability are a must.
  • Superior customer service skills, preferably in the fitness industry.
  • Exceptional leadership, diplomacy and listening skills.
  • Basic computer proficiency.
  • Hard working, enthusiastic, energetic, upbeat, and positive attitude!
  • Strong problem resolution skills.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Job Summary

JOB TYPE

Full Time

SALARY

$39k-47k (estimate)

POST DATE

01/26/2023

EXPIRATION DATE

02/27/2023

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The job skills required for Overnight Member Services Representative - Full Time include Customer Service, Listening, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be an Overnight Member Services Representative - Full Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Overnight Member Services Representative - Full Time. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Overnight Member Services Representative - Full Time positions, which can be used as a reference in future career path planning. As an Overnight Member Services Representative - Full Time, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Overnight Member Services Representative - Full Time. You can explore the career advancement for an Overnight Member Services Representative - Full Time below and select your interested title to get hiring information.

If you are interested in becoming an Overnight Member Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Overnight Member Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Overnight Member Services Representative job description and responsibilities

Provide a resolution for customers problem

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Overnight Member Services Representative jobs

Ability to use positive language.

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Be functional and flexible

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strives to deliver excellent quality of service

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Be patient when dealing a difficult customers

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Even with extensive training and experience, customer service representatives won’t know how to help every customer.

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Step 3: View the best colleges and universities for Overnight Member Services Representative.

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