What are the responsibilities and job description for the Medical Receptionist position at Plymouth Physical Therapy Specialists?
Plymouth Physical Therapy Specialists is looking for a professional, friendly and organized front desk receptionist to be a part of our growing team at Plymouth Physical Therapy Specialists. Our ideal candidate will be detail oriented, able to handle a multi-line phone system, and multi-task in a fast-paced environment, all while maintaining a welcoming presence with patients as the first greeter. The position will involve customer service, insurance verification, data entry, and overseeing day-to-day operations.
Responsibilities:
- Obtains and enters new patient demographics; updates patient information, as necessary in the computer system to maintain accuracy for billing.
- Obtains insurance information; as required by office policies.
- Verify insurance benefits/obtain authorizations as needed to process patient for services
- Collects all co-pays and balances, as required by office policies.
- Reviews all forms for accuracy and completion according to office policies.
- Schedules patient appointments at check-out.
- Answers phones and transfers to appropriate staff.
- Maintains a clean and orderly waiting area.
- Adheres to HIPAA regulations and guidelines.
- Completes additional tasks to assist the Director and Practice Manager as necessary.
Job Requirements:
- Computer proficiency
- Effective organization skills and problem solving skills
- Excellent customer service skills, interpersonal and communication skills
- High level of accuracy and attention to detail
- Ability to work effectively independently as well within a team setting
- Ability to multitask and prioritize responsibilities
Hours:
- 40 hours per week
- Clinic hours are from 6 AM to 7 PM
- Some Saturdays may be required
Full benefits package available for full-time employees, including:
- Medical
- Dental
- Vision
- 401K
- PTO and Holidays
Job Type: Full-time
Pay: $11.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Relocate:
- Novi, MI 48375: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $18
