What are the responsibilities and job description for the Team Member Training Ambassador - Automotive & Medical position at PMC Smart Solutions LLC?
Description
- Do you want to be the catalyst that drives the team’s success through effective training?
- Are you excited to create engaging learning experiences that inspire growth?
- Are you skilled at making learning fun and impactful?
- Are you aligned with our Core Values of Care Deeply, Quality First, Get It Done, SMART Solutions, and Shared Success?
If these answers are a resounding YES, then this might be a perfect role for you!
Who is PMC SMART Solutions?
PMC is a privately held, globally-recognized, award–winning contract manufacturer that provides life-saving medical devices and safety-enhancing automotive components to a broad base of international, market-leading OEMs and Tier One customers.
PMC offers services from design for manufacturability and program management through injection molding, full assembly, packaging and sterilization management, focusing on precise-tolerance, intricate devices and components. For its medical customers, PMC operates under ISO 13485 certification, FDA registration and runs state-of-the-art, certified Class 8 (100,000) clean rooms. PMC also maintains an IATF-16949 certification in support of our automotive business.
PMC is a certified Women-Owned Business Enterprise, offering a comprehensive range of services while supporting global OEMs’ supplier diversity goals.
What would you look forward to in this role?
- Responsible for ensuring the efficiency and skill development of Production Team Members in our Medical department.
- Collaborating with the Training and Development Manager and the Operations team to design and develop comprehensive training programs for Production Team Members.
- Facilitate hands on training sessions to familiarize new hires with product, equipment, and processes.
What key responsibilities would you assume in this role?
- Create and maintain training materials, work instructions, and visual aids that align with standard operating procedures, cGMP and Safety guidelines.
- Provide constructive feedback to operators and work with them to address any identified areas for improvement.
- Partner with Shift Supervisors to review and approve final training records, administer competency tests, and provide recommendation on transition to the next level for the team member’s role.
- Identify Skill gaps and partner with the Shift Leads, Business Unit Managers HR and Training and Development Manager to develop targeted training.
- Act as a liaison between the production floor and the training department to facilitate effective communication.
- Facilitate a positive overall experience for new hires.
- Develop and promote positive working relationships with all Manufacturing.
- Accurately maintain all required training documents and records.
Requirements
What is needed to thrive in this role?
- Ability to convey information clearly and engage with team members and management effectively.
- Flexibility to support the training needs across all three shifts.
- Flexibility to adjust training methods and materials based on the audience’s needs and learning styles.
- The ability to remain calm and supportive, especially when participants struggle with concepts.
- A genuine enthusiasm for sharing knowledge and helping others grow.
- Ability to provide constructive feedback to help participants improve and grow.
- Strong computer skills – Microsoft Office
- Excellent written and verbal communication skills
