Full Time Teller- Florida City/Homestead location

Power Financial Credit Union, voted Top Work Places by Sun Sentinel , 2017, 2018 and 2023; ; Ranked in the Top 30 of the highest performing Credit Unions in the US and #1 in Florida by S & P Global Market Intelligence.

Power Financial Credit Union provides a stimulating work environment that is both productive and enjoyable.

We are currently searching for a dynamic Full -Time Teller to join our Credit Union family. This position will be based at our Florida City Branch location. This position is responsible for an array of duties including processing member account requests and transactions, day to day branch operations duties, ability to learn and promote PFCU products and services and adhering to all BSA Compliance rules and regulations.* Responsible for accurately and efficiently processing of transactions, balancing daily, and maintaining cash limits within approved limits. This position will serve as the first line of defense in preventing fraud and mitigating risk. _Consider joining our amazing family!*_

In this position you will:

• Provide superior member service by following PFCU member experience standards all while complying with BSA and Compliance regulations, procedures, branch security, Teller Balancing guidelines and all other PFCU policies and procedures. Ensure cash drawer, checks received, and transfers are in balance on a daily basis.
• Demonstrate problem solving skills and the ability to handle complex and multiple priorities. Maintain a high level of personal integrity through a friendly and professional demeanor in addition to complying with the Code of Ethics & Conduct. Ensure Net Promoter Score/NPS meets PFCU standards.
• Handle other teller functions such as: 1) ensure requests of all Negotiable Items (Money Orders, Cashier’s Checks, Visa Gift Cards, etc.,) are processed and recorded accurately and 2) process the Night Drop, Mail and Automated Teller Machine (ATM) deposits using dual control.
• Look for opportunities to build rapport with members. Listen for cues that will connect a promotion or financial solution to an expressed need. Look at the member’s account profile for additional referral opportunities. Encourage members to meet with a Personal Service Advisor and other business partners. Follow up with members as needed,
• Perform all other duties as assigned.

To be considered you will need:

• High School graduate or GED equivalency required
• Minimum: Six months experience with cash handling or customer service
• Effective listening and communication skills
• Math Ability: Must be able to perform basic mathematical calculations and balance cash with assistance of a calculator.
• Ability to perform accurate cash transactions.
• MS Office applications: Word and Excel- Basic
• Must have strong attention to detail to include solid data entry with limited errors.
• Must possess the ability to remain calm, patient, objective, and professional when presented with difficult situations.
• Must be able to work in a time sensitive environment and communicate decisions to all stakeholders.
• Must have ability to orally communicate effectively and maintain effective working relationships.
• Must have the ability to meet attendance standards and adhere to work schedule.
• Must be computer literate, with a strong working knowledge of Microsoft software
• Aptitude for cross selling

Equal Opportunity Employer (EOE)/ Veterans/Disabled/ Drug-Free Workplace

Note: (40 hours per week average, M, T, W, Th, F, , Some Saturdays). Monday-Friday- Looking for individuals with availability from 7:30 am - 6 pm and Saturdays 8:30 am- 1 pm

Job Type: Full-time

Pay: From $16.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $1 - $17