What are the responsibilities and job description for the Jewelry Sales Associate position at Precious Metals Refinery LLC?
For over 50 years, Precious Metals Refinery (PMR) has been buying and selling diamonds, jewelry, gold, silver, platinum, watches, and coins. We take pride in giving our customers the most for their valuables while providing an unparalleled customer service experience in a safe and comfortable environment.
PMR is seeking highly motivated individuals who hold themselves to the highest standards, enjoy the challenge of learning new skills, and are ready to become part of our team to grow with us for the long term. After working with us for three months, candidates with prior management experience, or anyone who demonstrates consistent excellence, will be invited to take our comprehensive skills exam. Upon successful completion, you will receive a promotion, pay raise, additional benefits, and new opportunities within the company.
Requirements:
- Previous experience in retail (jewelry experience a big plus), customer service, or other related fields
- Experience with cash handling
- Ability to build rapport with customers
- Excellent written and verbal communication skills
- A positive, happy, and genuine customer-focused approach to delivering an exceptional customer experience
- Unwavering integrity and honesty with strong work ethic and morals
- Fast learner and detail oriented
- Computer knowledge
- Works well with others
- Strong organizational skills
- Ability to work quickly and efficiently in a busy environment
- Must be able to lift and move heavy objects. 50 pounds or more.
- Must be able to work at different locations in the area.
- 7 - 8 hour shifts.
Responsibilities:
- Buying & Selling Jewelry, Silver, Gold, Diamonds, Watches
- Welcome customers and answer questions with a friendly, positive attitude
- Keeping the workplace clean and tidy so it is inviting for guests
- Confidently analyze pieces that customers bring in, handling fragile items with care
- Showing guests valuable pieces of jewelry and coins
- Following up with customers post sale to build rapport, bringing further business opportunities
- Handle equipment daily, such as scale, digital microscope, diamond testing and evaluation tools, acid testing and x-ray equipment. All tools must be handled with care
- Preparing necessary documents for appropriate departments
PMR benefits are as followed:
- 5 sick days (40 hours) available to use after 90 days of employment
- 5 days’ vacation (40 hours) available to use after 1 year of employment plus 6 paid holidays
- Vacation increases after 2 years to 7 vacation days, 4 years to 9 vacation days, 5 years to 11 vacation days
- Vacation accrual is based on how many years you have been with the company as of your start date anniversary.
- The first day of the month following the 60 days of employment, you become eligible to enroll in PMR health insurance plan where PMR offers to pay half of the medical insurance premium.
- Dental and vision benefits are also available for enrollment at this time.
- HSA available
- Vacation time will carry over to the following year. Sick time will not.
- Commission pool participation.
*Criminal background check required
*Must be able to provide current driver’s license.
Store hours are Monday-Saturday 10:00am- 5:00pm
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Education:
- High school or equivalent (Required)
Experience:
- Sales: 2 years (Required)
- Customer service: 2 years (Required)
- Jewelry sales: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $45,000 - $55,000