Precision Painting Plus is a well-established painting company which provides outstanding service and value across the United States. We are currently seeking candidates for a dedicated and charismatic Remote Account Coordinator role to join us in our commitment to providing the best possible experience to all of our customers. We highly value our reputation and need someone who shares our passion to build and grow upon it.

Responsibilities

• Work closely with our Estimators, Project Managers and Scheduling Manager in managing jobs in our system
• Communicate logistics and schedules with customers, Field Staff, and paint crews on a continual basis
• Provide outstanding customer service to all of our clients through honesty, integrity, and positivity
• Provide resolution to all service issues and customer questions
• Build positive relationships with all customers and staff members
• Manage routine and unscheduled tasks in an efficient, organized manner
• Continually promote Precision Painting Plus in all interactions with customers
• Guide customers through the job from estimate to completion
• Learn our processes, paints and finishes, and job variables

Requirements

• Previous successful experience in a Client Relationship industry
• Ability to be successful in working a fully remote position
• Previous experience in Home Improvement preferred
• Strong communication and time management skills
• Ability to thrive in a fast-paced, energetic environment
• Solid work history, citing recognition and promotion
• Honesty and integrity
• Various software (Salesforce, Dialpad, Slack) and data entry proficiency
• Ability to collaborate and be a team player

This is a Remote position