What are the responsibilities and job description for the Front Desk Receptionist position at Premier Family Care?
Job Summary:
Premier Family Care is seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing excellent customer service and ensuring a smooth check-in process. This role involves greeting patients, managing medical records, scheduling appointments, and handling various administrative tasks.
Duties:
- Greet patients at check-in and ensure they feel welcomed and comfortable.
- Gather and verify insurance information and other necessary details for the patient’s chart.
- Answer a multi-line telephone system in a courteous and professional manner.
- Typing and data entry for patient information and medical records.
- Collect payments from patients and provide receipts.
- Schedule appointments and manage the appointment calendar.
- Maintain and update medical records accurately and efficiently.
Requirements:
- Excellent communication and interpersonal skills.
- Friendly and outgoing demeanor.
- Proficient typing skills and familiarity with data entry.
- Ability to handle a multi-line telephone system.
- Strong organizational skills and attention to detail.
- Experience in a medical office or similar setting is preferred.
- Basic knowledge of medical insurance and billing procedures is a plus.
- High school diploma or equivalent.
Note: This job description outlines the primary duties, requirements, and responsibilities associated with the Front Desk Receptionist role. It is intended to provide a comprehensive overview of the position.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 2 years (Preferred)
Ability to Commute:
- Arab, AL 35016 (Required)
Ability to Relocate:
- Arab, AL 35016: Relocate before starting work (Required)
Work Location: In person
