Software Cloud Engineer

The Google Workspace Engineer will be responsible for deploying, configuring, and managing Google Workspace solutions to support the needs of the business. The Google Workspace Engineer will work with stakeholders to ensure system security and performance of our Google Workspace environment. In this role they will focus on technical implementation and maintenance of our environment.

1. Maintain Google Workspace configurations and performance following best practices.
2. Troubleshoot resolve technical issues related to Google Workspace products and services, and document solutions in our knowledge base.
3. Deploy and configure Google Workspace applications including Gmail, Drive, Calendar, and Meet.
4. Conduct a periodic review of system performance and an audit of the security and compliance posture.

• Collaborative, problem-solving mentality and behavior
• Strong knowledge of Google Workspace applications and related technologies
• Managing objects
• Configuring services
• Troubleshooting
• Administer policies, third-party apps, and user authentication
• Creating reports to support business processes
• 3 years of experience of related experience, including 1 years managing a Google Cloud environment
• Google Workspace certification (e.g., Google Workspace Administrator)

• Written communication: Create comprehensive documentation of troubleshooting resolutions, audit results, user training, and for general collaboration with team members.
• Scripting and automation: Proficiency to streamline and automate routine tasks and workflows
• Change management: Knowledge of principles and practices to maximize user adoption
• Migration experience: Previous experience having migrated to or from Google Workspace or a similar cloud-based productivity and collaboration platform

Desired Work Hours: Eastern, Central, Mountain, or Pacific Time zone