What are the responsibilities and job description for the Director of IT Infrastructure position at PRI Technology?
Director, IT Infrastructure
Full Time
New York, NY (3 days onsite)
Primary Function:
The Director of IT Infrastructure is responsible for the design, implementation, and management of secure, reliable, and scalable IT infrastructure that underpins our business operations. This hands-on role involves designing, implementing, and troubleshooting infrastructure to ensure secure, reliable performance across on-premises and cloud environments while minimizing downtime and enhancing user experience. Key responsibilities include collaborating with cross-functional teams and external partners to drive infrastructure resilience, optimizing cloud costs, and fostering a user-centric approach to technology solutions. Additionally, the Director leads, mentors, and develops the Infrastructure Team to achieve operational excellence and align with organizational goals.
Qualifications
- The ability to lead a team to be successful and competent. Mentor that team to grow in knowledge and understand of both the business needs and how IT can help them to achieve them.
- Be able to explain complex technology issues or solutions to management and/or the business in a way that they can understand it.
- A thorough understanding of networking concepts and protocols, proficient in Microsoft and Linux operating systems, security controls and patch management, virtual environments (VMware), Active Directory, Group Policies, Microsoft 365, SharePoint and Intune.
- Knowledge of PowerShell, XML, JSON, Active Directory and Cloud Architecture.
- Strong knowledge of security best practices and compliance requirements.
- Technical understanding of vulnerabilities and how attackers can exploit vulnerabilities to compromise systems.
- Experience with digital certificates and disk encryption.
- Familiarity with containerization technologies.
- Understanding of user-centric infrastructure design concepts.
- Hands-on experience in infrastructure implementation, support and maintenance.
- Hands-on experience with relevant compliance and vulnerability management technologies such as Nessus, Artic Worf, Qualys and Rapid7.
- Strong analysis and problem-solving abilities. Technical eye for details.
- Solid teamwork and interpersonal skills with a customer service focus and a solid understanding of ITIL process.
- Highly self-motivated and able to work independently with minimal supervision.
- Excellent verbal and written communication skills.
- Able to manage multiple priorities and complex tasks in parallel.
Work Experience:
- The ideal candidate has 10 years of experience in Information Technology Infrastructure and Operation, including supporting a distributed on-premises environment, and cloud platforms such as AWS and Azure, with 5 years managerial experience.
- Experience with supporting multiple remote offices without on-site IT support staff.
- Familiarity with information security policies, standards, industry best practices, and frameworks (i.e. NIST).
Education:
- Bachelor's degree in computer science or related area, or equivalent experience.
- MS Azure, AWS, cybersecurity and other relevant MS, CompTIA, Cisco and VMware certifications are preferred.
