What are the responsibilities and job description for the Business Operations Manager position at Prince George's County, MD Government?
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Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.
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The Prince George's County Government Department of Health seeks qualified applicants to fill a Business Operations Manager position, grade G29, within its Office of Administration/Fiscal Division.
About the Position
This position is responsible for directing professional staff in the areas of accounts payable and billing/accounts receivable within the Health Department. This position provides key management level administration of these functions. Work is governed by broad policy and procedure and incumbents in this role are expected to function with limited supervision. Incumbents must have demonstrated experience in managing complex accounting assignments which may include Epic, SAP software, and local government or healthcare business and accounting processes. The incumbent will work on developing polices, enhancing procedures, and improving efficiencies in these areas. Incumbent will also be held responsible for accurate and timely reporting and ensuring deadlines are met within the function areas. This position will identify fiscal risks, gaps, and other issues in processes and help find resolutions to improve overall performance, effectiveness, and efficiency where possible. Incumbent will be expected to coach, mentor, and develop staff as a member of the Office of Administration’s leadership team.
About the Agency
Examples of Work
- Evaluates staff performance, mentors and coaches staff to help them develop and reach professional goals
- Leads cross training and succession planning opportunities to improve continuity of operations
- Develops policies and procedures for business unit to improve operational efficiency
- Liaisons with business units and program areas that provide patient care to improve communication and collaboration
- Manages staff responsible for revenue cycle management, billing, and agency wide accounts payable processes.
- Applies a continuous improvement approach to drive revenue cycle and accounts payable process improvements.
- Develops performance metrics to track and measure continuous improvement initiatives.
Qualifications
- Master's Degree in Accounting, Finance, Quantitative Analyses, Public or Business Administration, Healthcare, Public Health or related field
- Four (4) years of progressively responsible accounting work with at least two (2) years of supervisory experience
- Two (2) years of responsible experience in public health or another healthcare related position
An equivalent combination of education and experience may be considered.
Preferred Qualifications:
- Epic software training and/or certification
- Building revenue cycle automation using Epic software
- SAP software experience
- SAP training and/or certification
- Experience in insurance/provider credentialing
- Experience managing a medical billing department
- Lean six sigma training and/or certification
- Change management or project management certification
EACH APPLICANT MUST INCLUDE INFORMATION WHICH CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.
Additional Information
Job Location: 1701 McCormick Drive, Largo, MD
Conditions of Employment: Upon selection, the candidate must:
- Meet all training and performance standards and demonstrate proficiency as required by the agency.
- Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
- May be required to successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
- Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.
ONLY ONLINE APPLICATIONS WILL BE ACCEPTED
Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.
INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.
Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace
General Plan Information:
The Prince George’s County benefits plan year is from January 1 to December 31.
A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.
Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.
The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).
New employees must enroll in the County’s health benefit plans within thirty (30) days of the hire date.
The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire.
After enrolling in the County’s benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).
Employee Benefits
Prince George’s County is proud to offer employees an attractive and comprehensive benefits program, including the following:
For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits
Prince George’s County is proud to offer employees an attractive and comprehensive benefits program, including the following:
- Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 hours, per week)
- Group Term Life Insurance
- Long & Short-Term Disability
- Flexible Spending Accounts
- Dependent Care Assistance Program
- Health Care Flexible Spending Account
- Paid Leave (Annual, Personal, & Sick)
- 13 Paid Holidays
- Retirement Benefits
- Defined Benefit Pension Plan
- Employer Contribution Rate-11.71%
- Supplemental Pension Plan
- Employee Contribution Rate (Pre-Tax)-3.48%
- 457(b)
- 403(b)
- Defined Benefit Pension Plan
- Employee Discounts
- Employee Assistance Program
- Voluntary Benefits
- Critical Illness
- Whole Life Insurance
- Accident Insurance
- Legal Services
For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits
