What are the responsibilities and job description for the Order Entry Pharmacy Technician position at ProCare Rx?
SHIFT : Monday - Friday, 9am - 6pm
SALARY RANGE : $16 - $17 HOURLY
SUMMARY : This position assists pharmacists in entering medication orders into the computer. This position is also responsible for answering inbound and outbound calls. The order entry technician will assist patients or PBM staff with pharmacy benefit questions and problem resolution while positively representing ProCare.
PRINCIPLE RESPONSIBILITIES include but are not limited to :
Enters patient, doctor, insurance, payment, and prescription information quickly and accurately into the computer system; processes order including adjudicating claims and applying copay assistance and charging payment when appropriate
Interprets medical abbreviations (SIG Codes)
Reads and reviews prescriptions, troubleshoots to obtain missing information, performs basic computations such as addition, subtraction, multiplication, and dose conversions
Enters new and refill orders in a timely and accurate manner
Works closely with billing representative to manage and process pending order claims
Assists other pharmacy technicians
Promptly and courteously answers incoming telephone calls
Makes outbound calls related to payment method, delivery confirmation, and benefit information
Initiates Prior Authorization and monitors status
Maintains contact with clinical staff with any issues on specialty drugs
Assesses, prioritizes, and resolves client issues using suitable listening and comprehension skills
Documents and retains all pertinent information and escalates issues to management as appropriate
EDUCATION / EXPERIENCE
Minimum 2 years prior Pharmacy Technician experience in order entry preferred
Pharmacy Technician registration required; and / or certification preferred
Ability to thrive in a team environment
Good communication skills
Knowledge of basic pharmacy order entry practices and procedures preferred
Knowledge of Pharmacy medications and medical supplies preferred
Strong mathematical computation skills preferred
Knowledge of record-keeping techniques preferred
Attention to detail, problem-solving skills, and accurate typing skills needed
Basic understanding of computer technology
PHYSICAL DEMANDS
Requires sitting, standing and occasional light lifting
ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at (678) 248-4755 or email us at HR@procarerx.com.
ProCare Rx is an Equal Opportunity Employer.
Salary : $16 - $17
