43 Associate Implementation Manager Jobs in Denver, CO
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
ProCare solutions is Hiring an Associate Implementation Manager Near Denver, CO
About Procare
Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.
Procare Solutions is the #1 name in childcare software - used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.
We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.
A little about the role...
The Associate Implementation Manager is responsible for new customer onboarding and engagement related to implementation of Procare's software with a focus on SMB client base. Day-to-day responsibilities include coordinating/scheduling new customer training appointments, training activities, customer follow-up, responding to customer inquiries and arranging customer support as needed.
What You Will Do...
- Serve as the customer relationship manager throughout software implementation.
- Timely engagement with customers to schedule and complete onboarding of Procare's software.
- Train and coach users, through software consultation calls, how to effectively use software functionality as it relates to customer billing strategy
- Ensure clarity around planning and executing customer rollout of software
- Drive adoption of key features and benefits to ensure customer retention
- Work interdepartmentally to facilitate customer implementation and or support needs to remove barriers to software utilization
- Share customer feedback around feature/product enhancements that would meet needs and/or drive increased processing volume
- Drive individual and team metrics to maximize customer adoption
- Assist with special projects as needed
Our ideal candidate will have
- Energy, passion and imagination. You will be challenged and will also have an opportunity to make a difference for children, families and early childhood educators
- Strong focus on customer success
- Ability to train, coach, and influence customer use of software
- Excellent verbal and written communication skills
- Excellent organizational skills, attention to detail, and time management
- Strong analytical and problem-solving skills
- Ability to work with cross-functional and remote teams
- Bachelor's degree or combination of education and relevant experience
- 3 years' professional relevant experience, financial services or fintech, or in the software industry - sales, training, or teaching experience is a plus
- Experience assisting new customers with implementation of new software
- Knowledge of Payment Operations industry, products, and services
- Relevant certifications will be considered also
- Proficient with Microsoft Office and other business applications
Why Procare?
- Excellent comprehensive benefits packages including{{:}} medical, dental, & vision plans- choose the plan best for you
- HSA option with employer contributions of $50/month
- Vacation time, holidays, sick days, volunteer & personal days
- 401K Plan with employer match and immediate vesting
- Employee Stock Purchase Plan
- Employee Discount Program
- Medical, Dependent Care, and Transportation FSA Plans
- Company paid Short and Long-Term disability and Life Insurance
- RTD EcoPass for all Denver employees
- Tuition Reimbursement up to $2,000/year and continued Professional Development
- Free access to our Employee Assistance Program with 24/7 live support
- Casual workplace environment
- Some meals provided
- Voluntary Pet Insurance
- Prime downtown location close to restaurants and entertainment
- Promote from within- excellent career paths
Salary
$24-$28/hour DOE
Location
This position is based in our Denver office. We are currently in a flexible hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Denver office a couple days a week.
Job Summary
Full Time
IT Outsourcing & Consulting
$119k-165k (estimate)
04/04/2023
07/13/2024
procaresoftware.com
DENVER, CO
100 - 200
1992
JOANN KINTZEL
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About ProCare solutions
Child Care Management & Daycare Software Procare Solutions is the number one name in child care software. For over 30 years, child care professionals have looked to us to provide comprehensive software with the power to manage every aspect of their center, enrich classroom and parent interactions, and automate the payment process. We save our clients time and money by streamlining core administrative functions while making life easier for administrators, teachers, and parents. Regardless of the size and structure of your organization, we connect your operations so you can focus on what matters... most better outcomes for the children in your care.
More
Show less
The job skills required for Associate Implementation Manager include Onboarding, Problem Solving, Customer Success, Written Communication, Products and Services, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Associate Implementation Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Associate Implementation Manager. Select any job title you are interested in and start to search job requirements.
Similar Jobs
Popular Articles
